Smart Money People Logo

Petplan: Pet Insurance reviews

4.83
Based on 2,297 reviews, last reviewed 6th Feb 2025
92% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Never had an issue when my horse was injured, had KS... Never had an issue when my horse was injured, had KS or colic. They were very friendly and everything was sorted out very quickly Reviewed on: 6th February 2025
Alexandra S's avatar
Alexandra S

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S

About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months before it becomes excluded from the policy. Cover for Life lets you claim for the same condition forever, so long as you renew your policy. Petplan policies cover diagnostic tests, prescriptions, surgery, behavioural conditions and more.

If Petplan sounds like the right insurer for you and your pet, read our reviews to learn more. Find out how satisfied policyholders are with Petplan and its policies. Learn about Petplan’s claims procedure and customer service. Be confident in your decision by reading our Petplan pet insurance reviews.

Have you had a pet insurance policy with Petplan? Tell us about your experience. Share what animal you insured and which policy you chose. Were you satisfied with the level of cover you received? Would you say that your premium was reasonably priced? Did you encounter any hidden fees or problems with the policy? Would you renew with Petplan and recommend the provider to family and friends? Whether good or bad, write a Petplan review today. Together, we can help people like you make better financial decisions.

Review Petplan: Pet Insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Petplan Pet Insurance reviews (2297)

Always been so efficient and paid out when we needed it.

4
Our gorgeous little boy Totto who was our cat died last year but we have always had a really great experience with Petplan who always paid out whenever we neede to claim and handled our claims promptly. If we decide to have a cat again in the future, petplan willge definitely at the top of our list for insurance. Reviewed on: 4th August 2017

The only pet insurance for me!

5
Petplan have been fantastic for all my pets and many family and friends I know. Reliable, life time cover that actually covers the problems you have, no sneaky clauses or issues claiming. Reviewed on: 3rd August 2017

Quick & efficient, no quibble claim settlement

5
Pet plan pay all claims quickly & give a full explanation of any excesses involved. They have covered our dog from the day we got him, he has a few long term health problems which are all still covered, giving us peace of mind when we visit the vets. Reviewed on: 3rd August 2017

Great cover

5
Cover for life at an affordable price. No quibble claims and prompt payments made. Reviewed on: 3rd August 2017

Recommend 100%

5
As a PIA we only recommend Petplan in practice. No hidden fees and they never try to get out of paying. All my family have their pets insured with Petplan. Reviewed on: 3rd August 2017

Insured for strife through life!

5
We love our pets, some of us more then we love ourselves. So getting the best insurrance is paramount for us and our pets. Luckily for Bengy and us over the past 18months our vets, in hand with Petplan, have given us peace of mind and support through what was a difficult and emotional period. We still have Bengy and we still use Petplan. And, we have recommended often. Reviewed on: 3rd August 2017

excellent

5
great custermor service and always happy to help. good price for my monthly insurance for my dog. Reviewed on: 3rd August 2017

reliable

5
i have paid into petplan for 8+ years. it is not the cheapest, but when you need it, it is the best! as I have found out in the last few months with my cat who has been very ill- petplan have been very good in dealing with me on the phone, and in sorting out payments to vets Reviewed on: 3rd August 2017

Great, easy to sort claims

5
No issues always straight forward and pay out Reviewed on: 3rd August 2017

5 star service!

5
It was a distressing time when my pet cat was unwell. Money and insurance was the last thing on my mind when I just wanted Kitty to be well. When Kitty was on the mend, I consulted with Petplan via met vetinary practice. My claim was dealt with sensitively and professionally. I was able to track my claim via the website. The money was paid into my account quickly which covered all of Kitty's care, treatment and medication. I was absolutely recommend Petplan to anyone with pets. Reviewed on: 3rd August 2017

Review Petplan: Pet Insurance now

Help others make smarter decisions by sharing your own experience. Write a review