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Petplan: Pet insurance reviews

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4.85
Based on 2,298 reviews, last reviewed 27th Feb 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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5%
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Latest highest rating:

5

Fantastic insurer Fantastic insurer, very helpful when there’s an issue and quick to pay out if there’s a claim Reviewed on: 27th February 2025
Alex L's avatar
Alex L

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
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Susan S
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2298)

Fantastic pet insurance!

5
Petplan have always been my number one choice for pet insurance. They have helped me on a few occasions when my pet had an injury. I always recommend them to anyone who has a pet. Reviewed on: 1st November 2021
Vicky Cameron-harper's avatar
Vicky Cameron-harper

Great prices for my new puppy

5
Fab prices for my new puppy - also amazing deals if bought through Pets at Home as they are linked with PetPlan - 10% off my puppies first year of insurance and also a £30 pets at home voucher. Thankyou PetPlan! Reviewed on: 1st November 2021
Chloe's avatar
Chloe

Peace of mind

5
Our new pup will be the fourth to be covered by Pet plan. Whilst not the cheapest provider we have always had faith that our dogs can be well looked after if necessary. The service is excellent and, albeit only a few claims, we have never needed to fight our corner to get treatment paid for. Reviewed on: 1st November 2021
Nigel Taylor's avatar
Nigel Taylor

Pays up very fast and lets us insure the dog in old age

5
Every time I have claimed we get the money very quickly. No questions, no problems. They have been the insurance on my last 4 dogs and they have insured ALL to the very end. Amazing Reviewed on: 1st November 2021
Mrs Marcel Bancroft's avatar
Mrs Marcel Bancroft

Best pet insurance

5
Best pet insurance out there, I’ve never had a problem with them, poilot and helpful staff will always recommend to anyone with pets! Reviewed on: 31st October 2021
Elle Barrett-Dye's avatar
Elle Barrett-Dye

Petplan insurance.

5
Never had to take one out yet but I know it's there if I need it. Was so friendly and helpful when I took out policy. Reviewed on: 28th October 2021
Margaret Ogden's avatar
Margaret Ogden

Excellent knowledge and customer service

5
This is the first time I have purchased pet insurance and the whole process was seamless and the service was excellent. Reviewed on: 28th October 2021
kay pountney's avatar
kay pountney

Very sick little boy cat.

5
Forky my beautiful 16 month old cat was a happy, healthy and energetic little chap who was loving life with his brother. At 16 months he began to go off his food and had no interest or energy. After visiting the vets, he has developed a horrible condition which is affecting his red cells. All I can say is Thank God I had Petplan insurance. I was recommended Petplan a year ago when I got the boys and had hoped I would never have to us it. Forky has been in and out of hospital for 6 weeks now and Petplan have been fantastic. they have paid his claims quicker than I would have thought possible with no messing around or fuss. Thanks Petplan Reviewed on: 28th October 2021
Carmen's avatar
Carmen

Outstanding Service

5
I chose a plan which meant my Dog was covered for life. Which turned out to be the best thing I ever did. After previous bad experiences with insurances Petplan has supported my Dogs illness and I've never had a single problem. I wouldnt go anywhere else. Reviewed on: 28th October 2021
Julie Curling's avatar
Julie Curling

The Best

5
Petplan have always, always been brilliant. We have 2x Labradors, one of whom has been most unlucky in terms of accidents and illnesses but as owners we have been very lucky both in terms of our brilliant vets but also the fantastic service we continually and consistently receive from Petplan. Everything is simple, quick and straightforward, allowing us to focus on giving our Labs the best possible quality of life. Thank you Petplan! Reviewed on: 28th October 2021
Rich Haddock's avatar
Rich Haddock

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