Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Petplan: Pet insurance reviews

View other Petplan products
4.68
Based on 2,350 reviews, last reviewed 21st Aug 2026
700% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Expensive but worth every penny. Lola is now 8 but we’ve had Petplan insurance for her since bringing her home. Each year the price goes up and it is very expensive. But because Lola ... Read more Reviewed on: 21st August 2026
Wammer's avatar
Wammer

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
Read all reviews Write a review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Petplan Pet insurance reviews (2350)

Great Pet Insurance

5
Absolutely love having pet plan pet insurance. Makes life so much easier for me and so east to use. Reviewed on: 24th November 2021
Sarah's avatar
Sarah

Easy straightforward no quibble fast payouts excellent

5
My Bernese mountain dog is almost 8 years old . he has been insured with pet plan all his life he has had to have operations on his legs we have never ever had an issue dealing with pet plan or them paying out Reviewed on: 23rd November 2021
Rachel's avatar
Rachel

Amazing, never a quibble over care

5
Amazing, no problem is too small, my puppy recently had a stomach issue, all claims were paid without hassle or forms. Reviewed on: 22nd November 2021
Matt Hobbs's avatar
Matt Hobbs

Fantastic service

5
Family have always used pet plan for all their pets and the service has always been amazing. Now myself and my partner have our own dog there wasn’t much question as to who I would be choosing to insure her! Reviewed on: 22nd November 2021
Rachel Green's avatar
Rachel Green

This is a must have for dog lovers

5
On 3occasions I have had a dog in need of urgent out-of-hours care and follow up treatment. So far the payments to the vet have been prompt and without any unnecessary form filling by myself. Even if I never had a claim I know how quickly vets fees and medication rise, often into thousands of pounds. I love my dogs and they are worth everything to me. Reviewed on: 22nd November 2021
John Wheatley's avatar
John Wheatley

Pet cover

5
Amazing service, no waiting delt with claims straight away Reviewed on: 21st November 2021
Leighanne Smith Matthews's avatar
Leighanne Smith Matthews

Excellent service and payments

5
Several accidents but rapid insurance repayment handled in conjunction with the veterinary practice made the traumas less traumatic thanks to Petplan. Reviewed on: 21st November 2021
Nick C's avatar
Nick C

Could not do better

5
Our Dog required corrective surgery for a deformed back leg (Per Varus). This company is superb in the way they handle claims - they dealt with the Veterinary surgery themselves with no real input from us - excellent and stress free. Very, very impressed. Reviewed on: 20th November 2021
Ian's avatar
Ian

Amazing insurer

5
Amazing insurer, never had any problems with them. I can claim directly from my vets so all I have to pay is the excess fee and they deal with the rest. Reviewed on: 17th November 2021
Maisy Newman's avatar
Maisy Newman

Super efficient with claims, very easy to claim. Staff are caring, friendly, and professional. Would not insure with anyone else

5
I have four pets insured with Petplan, 3 cats and a dog. Petplan has been so efficient I have only needed minimal contact with them as there are never any issues. They have made the claims process so simple, and for someone like me who isn’t a fan of calling and speaking on the phone they are a dream. They are keeping up with the current climate and are definitely the best insurance company I have ever used. Reviewed on: 17th November 2021
Miley Mowgli's avatar
Miley Mowgli

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill