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Petplan: Pet insurance reviews

Name: Pet insurance
Rating: 4.67 (2346 reviews)

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4.67

Based on 2,346 reviews, last reviewed 20th Jul 2026

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026

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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience.

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Petplan Pet insurance reviews (2346)

Exceptional Service and Peace of mind

Having a insurance cover for my fur baby is so important to me to ensure if needed she is able to receive the best care. Petplan have provided this throughout the years. If I call them and ask questions they advise me and have put my mind at ease. Having claimed for veterinary fees their website is user friendly to make a claim and payment is made within a few day. I cannot fault Petplan and praise them for an all round exceptional service. Reviewed on: 27th October 2021

clear clean and easy

it a quick clean and easy set up and application process with friendly customer service and help if required with competitive rates and cover great for first time owners like my self and partner Reviewed on: 27th October 2021

Petplan have been a constant...

Petplan have been a constant in our pet ownership, any contact we have made with them has been pleasant and supportive. We have confidence that they are there to support us and the life of our beloved animal. We have claimed before, Petplan were there for us. I have needed to claim since and protocols have changed, Petplan have been there for us. The website is easy to navigate and when we did encounter a technical issue it was supported and resolved by very friendly telephone staff. Thank you Petplan, you're still with us and we're still with you. Reviewed on: 26th October 2021

Amazing service

Great communication, speedy payments, regular updates, Reviewed on: 24th October 2021

Great service

They care about your pet and help to ease your worry and ensure everything goes smoothly. Reviewed on: 23rd October 2021

Great Service

Let me know what was going on with my claims and paid directly to the vet the full amount with no hassle at all. Exactly what you need when going through a difficult time with your pet. Reviewed on: 23rd October 2021

Pet plan is used to dealing with vets and vet nurses and makes it easier for customers

They are very professional and friendly and helpful. Vets prefer to liaise with pet plan because they are extremely good at what they do. Much more experience in dealing with professionals and customers and are pet centred. Reviewed on: 22nd October 2021

Peace of mind

Petplan gives me reassurance and peace of mind that my epileptic labradoodle will be given the very best care and attention without me worrying about the cost. Having a condition like epilepsy can be daunting alone without the added worry of funding vets fees and medication. Petplan respond quickly whenever I make a claim. Nothing is too much trouble. The staff at Petplan are very supportive & professional and without them my dog would not have the quality of care or medical assistance that he has had to date. Reviewed on: 22nd October 2021

Reliable, quick, trusting

When my cat was I’ll, he needed a lot of veterinary care. Pet plan paid me straight away and made it so easy for me in such a tough time. Reviewed on: 22nd October 2021

Very quick service

I have recommended several friends with their pets to use Petplan. They are a excellent company and both my vet's and RVC deal with them direct with no problems. Reviewed on: 22nd October 2021

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Help others make smarter decisions by sharing your own experience.

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Petplan: Pet insurance reviews

300% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Petplan: Pet insurance now

Petplan Pet insurance reviews (2346)

Exceptional Service and Peace of mind

clear clean and easy

Petplan have been a constant...

Amazing service

Great service

Great Service

Pet plan is used to dealing with vets and vet nurses and makes it easier for customers

Peace of mind

Reliable, quick, trusting

Very quick service

Review Petplan: Pet insurance now

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