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Petplan: Pet insurance reviews

View other Petplan products
4.68
Based on 2,350 reviews, last reviewed 21st Aug 2026
700% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Expensive but worth every penny. Lola is now 8 but we’ve had Petplan insurance for her since bringing her home. Each year the price goes up and it is very expensive. But because Lola ... Read more Reviewed on: 21st August 2026
Wammer's avatar
Wammer

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2350)

Excellent cover

5
Gives peace of mind for your pet. I have had to use my insurance a few times and no hassle, quick to pay out. Great Reviewed on: 2nd October 2021
Cheryl Lockwood's avatar
Cheryl Lockwood

Great

5
Great service fast pay outs . Very caring customer support Reviewed on: 2nd October 2021
Dee Murch's avatar
Dee Murch

The best

5
Always there when you need them. Not the cheapest but definately the best. Thank you. Reviewed on: 2nd October 2021
F K's avatar
F K

Timmy

5
Good experience and price would recommend Reviewed on: 1st October 2021
Emma 's avatar
Emma

First class experience

5
All claims have been settled easily and it’s fantastic having piece of mind that I don’t have to worry about cost when it comes to getting my girl back to full health. Reviewed on: 1st October 2021
Annabel Gillan's avatar
Annabel Gillan

Fantastic!

4
Quick and easy and at affordable price Reviewed on: 1st October 2021
Louise 's avatar
Louise

Very happy to sign up again with Pet Plan

5
I'm a bit of a luddite and struggled with the online quote so spoke directly to a sales assistant who was very helpful, concise and professional. Reviewed on: 1st October 2021
Carol B's avatar
Carol B

The best insurance policy for my beloved animals

5
Very easy to set up, all rules explained accordingly to the pet and price wise for all three of my little friends was absolutely affordable. I highly recommend having an insurance policy to every person who is own by a car or dog Reviewed on: 1st October 2021
Olga W. Kukiela's avatar
Olga W. Kukiela

Very good

5
All in all a good service peace of mind my Roxxane is in good hands thank s Reviewed on: 1st October 2021
Cheryl Treharne's avatar
Cheryl Treharne

Efficient reliable

5
I recently lost my beloved angel and the process to claim expenses was so easy to use Reviewed on: 1st October 2021
Caroline Clover's avatar
Caroline Clover

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