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Petplan: Pet insurance reviews

View other Petplan products
4.72
Based on 2,343 reviews, last reviewed 12th May 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025
Charlotte G's avatar
Charlotte G

Latest lowest rating:

1

Repeated underwriting errors for 10years! We insured our Siberian Husky, Ghost (our son), with Petplan from puppyhood because we trusted their reputation and believed we were choosing the best... Read more Reviewed on: 12th May 2026
Ayoni Singh's avatar
Ayoni Singh
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2343)

Very good

5
All in all a good service peace of mind my Roxxane is in good hands thank s Reviewed on: 1st October 2021
Cheryl Treharne's avatar
Cheryl Treharne

Efficient reliable

5
I recently lost my beloved angel and the process to claim expenses was so easy to use Reviewed on: 1st October 2021
Caroline Clover's avatar
Caroline Clover

Excellent company!

5
Haven't had to claim for my dog ..hope this continues..but no doubt will have to at some point. The info they send for care, training, and other bits is excellent ! Reviewed on: 1st October 2021
Denise's avatar
Denise

excellent service

5
easy to set up tailor made policy for my best beloved cat Reviewed on: 1st October 2021
sosp's avatar
sosp

Easy Peasy

5
All aspects of the policy were outlined by your representative over the phone. A lot to go through but he stuck to his task and I was happy to proceed with a Lifetime Plan. He was always happy and able to answer my every query. Well done Ratish. Reviewed on: 1st October 2021
pauline turner's avatar
pauline turner

Highly recommended

5
Reviews are excellent which is why I chose Petplan for my cat Reviewed on: 1st October 2021
Deb's avatar
Deb

Superb service.

5
Very helpful the few times that I have needed to use their services. Reviewed on: 1st October 2021
Jennifer Knights's avatar
Jennifer Knights

4 Pets and 18 Years with Petplan

5
Very simple, the best! Over the many years I've been with Petplan, there is nothing I would want to change about the way the operate and what they stand for. Reviewed on: 1st October 2021
C Immelman's avatar
C Immelman

Excellent

5
Great and easy to use so far so good Reviewed on: 1st October 2021
Amy 's avatar
Amy

Excellent service

5
We have had multiple claims and never had any problems making a claim Reviewed on: 1st October 2021
Bernadette Mills's avatar
Bernadette Mills

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