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Petplan: Pet insurance reviews

View other Petplan products
4.67
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

First class experience

5
All claims have been settled easily and it’s fantastic having piece of mind that I don’t have to worry about cost when it comes to getting my girl back to full health. Reviewed on: 1st October 2021
Annabel Gillan's avatar
Annabel Gillan

Fantastic!

4
Quick and easy and at affordable price Reviewed on: 1st October 2021
Louise 's avatar
Louise

Very happy to sign up again with Pet Plan

5
I'm a bit of a luddite and struggled with the online quote so spoke directly to a sales assistant who was very helpful, concise and professional. Reviewed on: 1st October 2021
Carol B's avatar
Carol B

The best insurance policy for my beloved animals

5
Very easy to set up, all rules explained accordingly to the pet and price wise for all three of my little friends was absolutely affordable. I highly recommend having an insurance policy to every person who is own by a car or dog Reviewed on: 1st October 2021
Olga W. Kukiela's avatar
Olga W. Kukiela

Very good

5
All in all a good service peace of mind my Roxxane is in good hands thank s Reviewed on: 1st October 2021
Cheryl Treharne's avatar
Cheryl Treharne

Efficient reliable

5
I recently lost my beloved angel and the process to claim expenses was so easy to use Reviewed on: 1st October 2021
Caroline Clover's avatar
Caroline Clover

Excellent company!

5
Haven't had to claim for my dog ..hope this continues..but no doubt will have to at some point. The info they send for care, training, and other bits is excellent ! Reviewed on: 1st October 2021
Denise's avatar
Denise

excellent service

5
easy to set up tailor made policy for my best beloved cat Reviewed on: 1st October 2021
sosp's avatar
sosp

Easy Peasy

5
All aspects of the policy were outlined by your representative over the phone. A lot to go through but he stuck to his task and I was happy to proceed with a Lifetime Plan. He was always happy and able to answer my every query. Well done Ratish. Reviewed on: 1st October 2021
pauline turner's avatar
pauline turner

Highly recommended

5
Reviews are excellent which is why I chose Petplan for my cat Reviewed on: 1st October 2021
Deb's avatar
Deb

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