Write a review

Go to business site

Petplan: Pet insurance reviews

Name: Pet insurance
Rating: 4.86 (2342 reviews)

View other Petplan products

4.86

Based on 2,342 reviews, last reviewed 27th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025

Latest lowest rating:

1

Missed checkup by 3 months won't pay 2 years later I have had petplan insurance for the past 4 years. I renewed my policy this year and as my dog missed her check up appt by 3 months petplan wouldn't p... Read more Reviewed on: 27th February 2026

Read all reviews See your review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

Petplan Pet insurance reviews (2342)

Review of the Petplan, Pet insurance:

Highly recommended!

Great, affordable coverage. Highly recommended. Reviewed on: 1st September 2019

Pet plan brilliant

Just made claim recently and they were so easy to deal with. I’m so glad I had insurance would off really struggled if we didn’t Reviewed on: 30th September 2021

Best plan for pets

Amazing offers for insurance on your pets. Reviewed on: 30th September 2021

Amazing Pet Insurance

Petplan have helped ensure my golden retriever reached the age of 12 two days ago despite having numerous surgeries along the way including double hip replacement. Would always insure pets with this outstanding company Reviewed on: 30th September 2021

Petplsm My precious insurance

Thank you Petplan to make my life and my pet life easier. With you guys I am feeling SAFE because I can trust you 100% . Reviewed on: 30th September 2021

A lifetime of support

Straight off, not the cheapest, but if you want no quibble birth to death cover, no questions asked and a lifetime of support for your pet, this IS the company to insure with, we have had 16 years fuss free cover, no issues, paid in a short period after the claim, very easy to deal with. Reviewed on: 30th September 2021

Every contact very helpful easy to understand no issues at all

All contacts that I had to make with Petplan where one of my best experiences with isurance companies Reviewed on: 30th September 2021

Great service and peace of mind to keep my dog safe and well!

Great service provided at all times - the new online account option is fab! Reviewed on: 30th September 2021

Amazing!

I had such a great experience with PetPlan. When my dog had to have surgery, they walked me through the claims process and were extremely helpful. I got my reimbursement back quickly and efficiently. I highly recommend! Reviewed on: 30th September 2021

So good and quick, cannot believe it

Unfortunately we’ve had to claim from Pet Plan in the last week because of a horrific attack on our dog - obviously a very emotional situation all ‘round but at least Pet Plan settled our claim literally overnight of it being put in, allowed us to concentrate on getting Oscar back up to his normal self. In our experience of being with Pet Plan for 4.5 years now they truly are the best insurers we could have chosen. There’s never any fuss with Pet Plan - settling claims quickly allows people not to have financial woes as well as sorry about whatever has happened to their precious pet. Well done Pet Plan! Reviewed on: 30th September 2021

No fuss insurance

Recommend as a straight forward and no fuss insurance that understands the clients needs. Reviewed on: 30th September 2021

Alternative products

Pet insurance
from Tesco Bank 3.04 from 113 reviews
Pet insurance
from Spot On 0.00 from 0 reviews
Pet Insurance
from Petguard 1.00 from 2 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub