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Petplan: Pet insurance reviews

Name: Pet insurance
Rating: 4.86 (2342 reviews)

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4.86

Based on 2,342 reviews, last reviewed 27th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025

Latest lowest rating:

1

Missed checkup by 3 months won't pay 2 years later I have had petplan insurance for the past 4 years. I renewed my policy this year and as my dog missed her check up appt by 3 months petplan wouldn't p... Read more Reviewed on: 27th February 2026

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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

Petplan Pet insurance reviews (2342)

Review of the Petplan, Pet insurance:

Hassle free

PetPlan’s no quibble, comprehensive cover cuts out the middle man and pays the vet directly. What’s not to like! Reviewed on: 13th October 2023

Excellent Cover from Insurance Company who care

Mt pet has been with PetPlan since she was 8 weeks old, she in=s now 10 years old. She has had some significant problems in her life including extreme food allergies. These have led to her suffering a number of aliments and PetPlan have ALWAYS been there to offer support and to pay claims promptly and with no quibbling. Its nice when you phone them that they enquire after my dogs health, they care. Reviewed on: 20th September 2021

Fantastic Service

Great price insurance and they deal quickly, sensitively and reliably with any queries and/or claims Reviewed on: 20th September 2021

Excellent customer service

Unfortunately i have had to claim on more than one occasion, but the quality of service I have received was excellent. Reviewed on: 20th September 2021

Peace of mind

Excellent cover, easy to arrange and when we needed it - it was there as we wanted and very simple payment through vets. Exactly what you need. Reviewed on: 20th September 2021

A great plan

Pet plan is easy bc a access and supportive when needed Reviewed on: 20th September 2021

My pets are in safe hands

I've only made one claim while using petan but they made it very easy at a stressful time, my claim was paind in days, highly recommend, when it comes to your animals they deserve to be insured with petplan Reviewed on: 20th September 2021

Petplan from a happy client

Amazing! It's my 1st year with my puppy and we have had a numerous of health issues. Petplan has been able to ease my mind and help me out with the claims. Really fast at payment and very supportive. Highly recommend. Many thanks Reviewed on: 19th September 2021

Great choice

Pet plan makes thing easy . Every claim sorted very quickly Reviewed on: 19th September 2021

must have

saved load on treatements for my girl and managed to give her all nessesary treatements with little fuss Reviewed on: 19th September 2021

Near have any problems with pet plan ...

I HAVE BEEN WITH PET PLAN FOR 8 YEAR NOW WITH MY DOG DAISY ...LOST 3 YEARS I HAVE USED THEM ALOT WITH HER LOW RED BLOOD CELLS .....THANKS TO YOU ALL .. Reviewed on: 19th September 2021

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