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Petplan: Pet insurance reviews

Name: Pet insurance
Rating: 4.88 (2341 reviews)

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4.87

Based on 2,341 reviews, last reviewed 15th Oct 2025

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025

Latest lowest rating:

1

Game Over When You Take Out PetPlan Insurance Once your on the PetPlan’s insurance and your dog develops a condition of hays it your snookered going elsewhere as all pet insurance has a no cover f... Read more Reviewed on: 4th September 2025

Read all reviews See your review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

Petplan Pet insurance reviews (2341)

Review of the Petplan, Pet insurance:

Best pet insurance !

Unfortunately my kitten had so many issues even though I bought him from a reputable breeder. I learnt very quickly that Vet fees are so hard on your bank, I was so lucky to have Pet Plan Lifetime Ultimate cover so I didn't have to worry about my finances and I could concentrate on getting my baby better. Pet plan was so quick with payments and the whole process was so easy. Would highly recommend Pet plan to all pet owners! Reviewed on: 30th September 2021

Will be renewing in December

Great service and helpful customer service ! Reviewed on: 13th October 2023

Caring

Fabulous they have taken care of my pets for years Reviewed on: 13th October 2023

Never had problem with pet plan insurance ,the best

Had pet insurance in the past ,thought it was a waste of money ? Never again i will always insure my dog never know when you are going to need it ? Reviewed on: 13th October 2023

Absolutely brilliant

Always very helpful. Never had any problems with claims. Reviewed on: 13th October 2023

Hassle free

PetPlan’s no quibble, comprehensive cover cuts out the middle man and pays the vet directly. What’s not to like! Reviewed on: 13th October 2023

Easy to set up

Easy to set up but the proof will be when I submit a claim (fingers crossed I wont) Reviewed on: 12th October 2023

brilliant

no fuss, low cost and covers all Reviewed on: 12th October 2023

Best insurance provider

We had no issues with petplan, completing the claim was straight forward and good customer service provided. Petplan paid vet very quickly, reducing stress in a very difficult situation with our pet. Reviewed on: 11th October 2023

Pets

Excellent service, always paid my vets promptly and it took the worry off me finding the money to pay the vet myself Reviewed on: 10th October 2023

Very efficient company.

Very professional company. When you are worrying about your animals health, they keep you informed about your claim and notify you once the vet's bill has been paid. Reviewed on: 8th October 2023

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