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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

4
Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Simple and fast!

4
I have been using Policy Expert for a while now. It easy to set up on line or even over the phone. The instructions are clear and easy to understand. Also have very friendly customer service as well. Reviewed on: 20th September 2022

Insurance for a people with a budget

5
Helped me out due to their inexpensive car insurance at a time when one has to watch what you spend Reviewed on: 20th September 2022

Very fast and fairly

5
On my opinion and my experience with the insurance companies, Policy Experts is the first which after one year reduce my policy cost. Thank you Reviewed on: 20th September 2022

Adding a driver to my policy

5
Very professional, friendly and helpful. My policy was amended and available immediately for me to print. Amazing service Reviewed on: 20th September 2022

Friendly and helpful staff

5
The customer services staff were very helpful and the quote I was given was reasonable Reviewed on: 20th September 2022

Excellent service. Professional and reliable.

5
No long waiting period for the telephone call to be answered. Quick, professional service all delivered with a smile! Well done! I would have no hesitation in recommending. This is my second year of insurance with Policy Expert. Reviewed on: 20th September 2022

Great company

5
Quality staff, very cooperative and explained everything in detail Reviewed on: 20th September 2022

Great car insurance

5
They covered everything I look for in a car insurance at a great price I’ve insured 2 cars with them and this is the 3rd time I’ve taken out a policy Reviewed on: 20th September 2022

Lowest prices an excellent customer service

5
Lowest prices, excellent customer service and answer the phone promptly rather than on hold for ages. Reviewed on: 20th September 2022

Excellent

5
Explained everything very well. Offered me the best deal for me. Reviewed on: 20th September 2022

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