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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

4
Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Easy to sign up with

4
Not has to use. Hopefully I won't need to, difficult to review an insurance policy until you need it. Reviewed on: 12th September 2023

Very reasonable car insurance

5
very reasonable car insurance, painless annual renewal, easy contact if I need to, courteous workers when i have phoned, easy transfer of policy from one car to another on me replacing my car (by choice) Reviewed on: 10th September 2023

Expert Company

5
In such crowded market it is so hard to make a choice that is right for you. NO problems with Policy expert they make sure you have the right policy for the right reasons. Reviewed on: 10th September 2023

Policy Expert, Experts in People,

5
Policy Expert have been a great insurance provider by understanding the needs of the customer and there family when dealing with claims they are always on your side. Reviewed on: 9th September 2023

Here I found the right price for the right service.

5
The previous insurances were all more expensive. Once someone came into me from behind and I was not treated properly because I don't speak English well. Reviewed on: 9th September 2023

Satisfaction

5
Totally satisfied with the service and politeness of the staff so helpful I will defo say use this company Reviewed on: 8th September 2023

Good service.

5
I am very pleased with my first year with Policy Expert car insurance. It was easy to set up, and, although I haven’t had to make a claim I am confident, because of tone of all communications, that I would have been dealt with efficiently and carefully. Reviewed on: 8th September 2023

Great service at a great price

5
Really easy to sort my insurance initially and the renewal cost was 75% better than what the rivals had to offer. In these times of economic struggles nice to see someone being reasonable. Reviewed on: 8th September 2023

Very easy!

5
Quick, easy and painless. Provided with all the information you need and more! Reviewed on: 8th September 2023

Insurance

5
Great insurance for your car. It's cheaper than competitors. Works great for me. Reviewed on: 7th September 2023

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