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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

4
Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Very easy to use web site great prices great service.

5
Was serching the web for insurance for my car when my old insurance put the prices up for no reason on renewal .Looked at your price and easy access of your system I was very impressed with price and ease of use .Thank you. Reviewed on: 15th September 2022

So easy and reassuring

5
Policy expert have been fantastic. I have been with them for over 2 years and will not change anytime soon. Reviewed on: 15th September 2022

Great

4
Easy and best quote given from all the other car insurance companies from all the comparison websites Reviewed on: 15th September 2022

Would Happily Recommend

5
Always friendly, informative and quick service. Reviewed on: 15th September 2022

Quick and easy

5
Easily sorted payments manageable and good communication Reviewed on: 15th September 2022

Fantastic

4
Quick and easy no hassle and was automatically signed in to obtain my policy absolutely fantastic highly recommended Did not have to send NCB all done automatically Reviewed on: 15th September 2022

Quick and Easy

5
The whole process from start to finish was quick and easy. Docs were sent electronically. Happy with the online platform too. Reviewed on: 15th September 2022

Brilliant reliable

5
Excellent very helpful understanding and showing genuine concern Reviewed on: 15th September 2022

A pleasure to deal with

5
Very friendly courteous and knowledgeable customer services. I had all my questions answered and I was very happy with the service provided. I would definitely recommend. Reviewed on: 15th September 2022

Excellent

5
Good service, good price Reviewed on: 15th September 2022

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