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Policy Expert : Car insurance reviews

View other Policy Expert products
4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina
Read all reviews See your review

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Policy expert

5
Policy expert is an amazing company their customer service is out standing and they are well priced and I would happily recommend them to anybody Reviewed on: 31st May 2023
Laura Jenkins's avatar
Laura Jenkins

Great service

4
Rang me to see if wanted to re new my car ins and said I was going to as I had already shopped around and still offered me a discount! Very happy Reviewed on: 20th September 2021
Jan's avatar
Jan

Good price

5
Good, fair price for high level of cover Reviewed on: 19th September 2021
Barbara Clegg's avatar
Barbara Clegg

Customer service is excellent

5
Customer service was first class when i need to ring them with any queries that I've made to them. No long waiting in ques to speak to them either. Excellent service.. 5 Reviewed on: 19th September 2021
Jason's avatar
Jason

Seems good up until now

4
Just started my policy and they were the cheapest I could find. Seems good and the online access is helpful. Reviewed on: 19th September 2021
Hannah's avatar
Hannah

Great service

5
Dealt with professionally. All explained really well and felt well looked after with a personal touch. Reviewed on: 19th September 2021
Mairi Healy's avatar
Mairi Healy

Great

5
They kept me in formed with every think that was going on Reviewed on: 18th September 2021
Pam's avatar
Pam

Renewed in minutes

5
Very polite friendly staff very knowledgeable and happy to help Reviewed on: 18th September 2021
Dawn Barlow's avatar
Dawn Barlow

Renewal

5
It was so easy to renew my car insurance and not only that they was cheaper than other quotes I had got Reviewed on: 18th September 2021
Deborah 's avatar
Deborah

No one else

5
A joy to help you on the phone and solve any problem Reviewed on: 18th September 2021
James Gamble's avatar
James Gamble

Comprehensive insurance at a competitive price.

5
Policy expert insurance, they literally are the policy experts...! Fantastic service at an incredibly low price. Thank you policy experts. Reviewed on: 17th September 2021
Matt Bray 's avatar
Matt Bray

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