Write a review

Go to business site

Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

View other Policy Expert products

4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

Read all reviews See your review

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Policy expert

Policy expert is an amazing company their customer service is out standing and they are well priced and I would happily recommend them to anybody Reviewed on: 31st May 2023

Happy to be helpful.

Always happy to help. Nothing is to much bother Reviewed on: 17th September 2021

Very helpful & fast service

Very helpful and caring device. Fast turn around for all queries. Reviewed on: 17th September 2021

Best Insurer There Is

Quite possibly the best insurance I've dealt with. Quick, cheap, efficient and very knowledge. Customer service is beyond amazing Reviewed on: 17th September 2021

set up

It was all done over the phone and the person made it quick and easy. Reviewed on: 17th September 2021

No hassle

Always great customer service and great prices. Been with them for a few years now, Reviewed on: 16th September 2021

Not recommended if you ever want to change your car.

I took out my insurance a couple of months ago, then decide to change my car. I rang Policy Expert to ask about changing my cover, they refused to quote on the new car and told me I would have to cancel my policy and pay a £60 cancellation charge. I haven't had any claims in over 20 years, I wouldn’t use this company if you ever intend to change your car in the future. Reviewed on: 16th September 2021

Perfect

Excellent service & very helpful explained everything right down to the last detail Reviewed on: 16th September 2021

Policy direct review

Brilliant customer service at a fair and competitive price with levels of insurance in with the price Reviewed on: 16th September 2021

Uncomplicated and easy

Found policy expert and they have provided me with everything I need at a much lower cost than my old provider. Very happy Reviewed on: 16th September 2021

Fantastic cover and easy to sort out

Was so easy to sort insurance and everything in place very easy Reviewed on: 16th September 2021

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Car insurance
from Diamond Insurance 4.00 from 106 reviews
Van Insurance
from Autonet Insurance 1.17 from 36 reviews
Cycle insurance
from Laka 4.95 from 2684 reviews

Want to see more from Policy Expert ?

Home insurance
from Policy Expert 4.76 from 9136 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub