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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

4
Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Excellent service friendly guidance and advice

5
Change of address was easy and reassuring to know they will deal with it efficiently Reviewed on: 15th September 2021

Competitive cover

5
Very good cover at a competitive price Reviewed on: 15th September 2021

Very friendly advisor!!

5
Very friendly advisor, made the claim process very easy! Talked me through each stage and took the stress out of it all. Would highly recommend! Reviewed on: 15th September 2021

Quick and easy

5
I managed to complete everything very quickly and no hassle. Reviewed on: 15th September 2021

Mind at rest

5
I dealt with a lovely lady called Kelly who was amazing. She was very knowledgeable, kind and helpful. She helped put my mind at complete rest over the situation with my car. I will be recommending to anyone who is looking for car insurance. Reviewed on: 15th September 2021

'Policy Expert' for Excellence

5
Don't waste time with others. Make Policy Expert your First call. Easily contactable by phone or online. Friendly, knowledgeable and courteous giving a seamless process for motor insurance. Would highly recommend. Reviewed on: 15th September 2021

Very helpfull

5
Very pleasent no pressure and clearly understood the steps for my car insurance Reviewed on: 15th September 2021

Excellent Product!

5
Took out car insurance with Policy Expert after being with another insurer for 3 years under an excellent policy. They came back with a big increase in cost that prompted me to do a comparison search. Policy Expert came tops for me with excellent coverage well in comparison but gave me a saving of £90! Really appreciated the welcome call to check all is to my needs on the policy cover. Really friendly staff and efficient. Reviewed on: 15th September 2021

Amazing - Friendly and Efficient

5
The go to guys, efficient, competitive pricing - easy to gauge Reviewed on: 15th September 2021

Policy expert

5
Policy expert are fab!! They are very helpful and waiting times are short. Highly recommended, great prices, great people. Thank you policy expert Reviewed on: 15th September 2021

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