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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Excellent

Excellent communication value for money don't rip you off Reviewed on: 9th September 2021

Prompt and efficient. Good value for money.

Response via email was prompt and when I phoned to query my start date on my policy I was reassured by the customer service provider. Reviewed on: 9th September 2021

Excellent service

I was given help and advice when needed to change policy and it was done with great ease Reviewed on: 9th September 2021

Good friendly efficient service no worrying required

Very good efficient service. Friendly no worries. Reviewed on: 9th September 2021

Excellent value for the money and easy to deal with

Had to add something on the insurance and they were busy but rang me back pretty quickly. The problem was resolved in minutes very happy with the sevice Reviewed on: 9th September 2021

Best customer service

Easy to buy insurance. Very competitive price and fantastic customer service. Would definitely recommend. Reviewed on: 9th September 2021

Customer service

I have contacted a customer service a number of times, every time they were able to help me out straight away. Reviewed on: 9th September 2021

Fast and easy

It was an easy website to use and everything all done on line brilliant. Reviewed on: 9th September 2021

Affordable and affable - it's an A from me!

Having been let down by a company I won't mention at a particularly delicate time as I was sorting out various insurances following the very sad death of my wife through cancer, I came across Policy Expert on a comparison site. From the word go it was easy to get a very competitive quote online from them, with easy-to-fill-in documentation, and they kept me bang informed with regular, friendly and easy to follow emails and correspondence. I will certainly be using them again. Reviewed on: 9th September 2021

Great Service

Great service, easy to get a quote and set up and fantastic price. Reviewed on: 9th September 2021

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