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Policy Expert : Car insurance reviews

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4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina
Read all reviews See your review

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

4
Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024
Tom M's avatar
Tom M

They are fab!

5
Easy to deal with and amazing price. Nice and friendly service and I'd pretty much say there exceptional on how they treat there policy holders. Reviewed on: 9th September 2021
TJ game-in's avatar
TJ game-in

very quick to respond to you

5
a very quick responce and good feed back and price Reviewed on: 9th September 2021
stephen bannister's avatar
stephen bannister

Excellent service

5
Great company that care about their customers. Excellent customer service and value for money Reviewed on: 9th September 2021
caroline_pat@icloud.com's avatar
[email protected]

Great service

4
No problems at all with this company. Reviewed on: 9th September 2021
David Tighe 's avatar
David Tighe

Great customer service!

5
Recently been in an accident and when speaking to someone from claims department they were so efficient and caring it felt like a whole weight had been lifted off my shoulders knowing they were going to help me through it! Reviewed on: 9th September 2021
Stacey Foster's avatar
Stacey Foster

Car insurance

5
Fantastic prices from a top company Reviewed on: 9th September 2021
Ste's avatar
Ste

Cheap as chips

5
I was with your company 7 years ago when I 1st passed my driving test and was very cheap then. I have now been given a chance to rejoin your company now and it has been the cheapest policy I have ever had. Great customer service and easy to apply. Very happy with everything I have come across. Reviewed on: 9th September 2021
Nicholas Brownie's avatar
Nicholas Brownie

Money saver

5
Save £300 ON LIKE FOR LIKE Cover on qoute from previous insurance Reviewed on: 9th September 2021
Freddy sipson 's avatar
Freddy sipson

Human, easy and great value.

5
Nice to be able to talk to a real human who knows what they are talking about. My second year now. Unbelievable saving on previous insurers. Efficient. Reviewed on: 9th September 2021
Sylvia 's avatar
Sylvia

Great service

5
Went online and purchased insurance couldn't have been any easier. Reviewed on: 9th September 2021
Chris's avatar
Chris

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