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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Easy simple and cheap

I found the whole process very convenient and easy also the best price around Reviewed on: 9th September 2020

Motor Insurance, but better!

Go a fantastic deal with Policy Expert, saved £162 against last year and got a better policy to boot. Could be happier Reviewed on: 9th September 2020

Best Renewal 2020

Good price, easy to buy., would recommend to others. Reviewed on: 9th September 2020

Easy to use website and very competitive price

Have not contacted customer service so cannot comment on that Reviewed on: 9th September 2020

Good value for money and a lot more cover for your premium..excellent.

Easy to do online and by phone and help available. Very competitive with sound cover. Reviewed on: 9th September 2020

Very friendly staff, helped me to get the right cover

Very friendly and helpful staff, made me feel like I knew the customer service agent for years. She helped me to find the right cover and was able to answer all my questions straight away. Fingers crossed my renewal quote is good enough for me to stay. Reviewed on: 9th September 2020

Really easy to use. Great service.

Saved £250 so really glad I used the service Reviewed on: 9th September 2020

Easy application and purchase of new car insurance.

Comparable terms with other car insurance providers and at 40%+ cheaper than previous policy at renewal. Easy to navigate website which had links to existing car etc data that made for a quick and easy application. Highly recommended. Reviewed on: 9th September 2020

Spot on, great help

Everything was done with ease, easy to understand paperwork/email. Hope to stay with this insurance provider for years to come. Reviewed on: 9th September 2020

Really simple

On buying new insurance I found policy expert easy and efficient. No hastle at all. The call handler was great and very knowledgeable. Reviewed on: 9th September 2020

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