Write a review

Go to business site

Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

View other Policy Expert products

4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

Read all reviews See your review

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Nice and friendly staff

Easy access and reliable , easy to talk to an agent Reviewed on: 31st July 2020

Extremely helpfull in sorting my on line submission problems

Operator went to a lot of bother to help me input correct data Reviewed on: 31st July 2020

very good and very easy

very helpful and easy and no problems at all. Very efficient Reviewed on: 31st July 2020

Easy and cheap

Easy to sort and much cheaper than previous company Reviewed on: 31st July 2020

Informative and communicative

The insurance Journey obtained from Policy Expert was comprehensive yet straightforwards whilst communicating clearly all information regarding the policy. Competitive pricing and excellent customer service when needed made it an easy choice to make! Reviewed on: 31st July 2020

Excellent

Online site is very user friendly. Excellent product and value for money. Easy to change insurance cover - staff member was friendly, courteous, professional and very knowledgeable about the product. (Car insurance). Would without a doubt use again as well as recommended to anyone in need f a value for money insurance cover Reviewed on: 31st July 2020

Vroom vroom

I have used them before and have found staff really helpful and very quick to respond and resolve queries or problems.The process of getting a very competitive quote to receiving my policy was so easy and so quick. The information was clear with straightforward options to help build your policy. Great customer service. Reviewed on: 31st July 2020

Amazing Insurance

I felt I was overcharged by my previous insurers so decided to search for better quotes. To my surprise I received an amazing quote which included breakdown cover that was still cheaper than my previous insurance. I saved over £200 which is absolutely amazing. Thank you Reviewed on: 31st July 2020

Simple to arrange your insurance

Easy to sort out your insurance friendly staff and helpful. Easy to access your policy through your website account. Very competitive on prices to. What more could you want from your insurance highly recommend. Reviewed on: 31st July 2020

FRIENDLY AND EFFICIENT SERVICE

Although I have not been with them for very long so far I have always found them to helful and easy to deal with; giving clear details of product. Reviewed on: 31st July 2020

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Car Insurance
from Bell Insurance 2.87 from 23 reviews
Breakdown cover
from Green Flag 2.39 from 59 reviews
Car insurance
from LV (Liverpool Victoria) 4.05 from 330 reviews

Want to see more from Policy Expert ?

Home insurance
from Policy Expert 4.76 from 9136 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub