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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Fantastic service

I chatted via the on-line chat room and my queries were quickly answered and my renewal premium actually came down. I would definitely recommend Sure Thing for insurance. Reviewed on: 29th August 2019

changed my car

I changed my car so had to get a quote. The lady I spoke to was friendly helpful quick and professional and it didn’t cost the earth either. Reviewed on: 29th August 2019

Perfect

I'm really happy to done my insurance for this company thanks for helping Reviewed on: 29th August 2019

Excellent, User Friendly Insurance

Excellent Insurance Company. Very easy to get a reasonably priced quote. The online site is very user friendly and easy to change details if needed. The Customer service is fast, helpful and efficient. Highly recommend. Reviewed on: 29th August 2019

Incredible !

supercalifragilisticexpialidocious ;) Reviewed on: 29th August 2019

Sure thing is the best !

Simply amazing, confident and understanding to all your needs. Reviewed on: 29th August 2019

Easy sign up!

Easy to use online, had to ring up about an issue..very helpful and sorted quickly! Reviewed on: 29th August 2019

Excellent customer service

Very helpful and made it really easy to transfer my policy on to another car Reviewed on: 29th August 2019

Great cover

Easy to use site . Great cover at affordable prices Reviewed on: 29th August 2019

Great service

Easily contactable and very professional staff. Reviewed on: 29th August 2019

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