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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Great price

Great price, great policy. Came in second cheapest behind a company that wanted a black box installed which monitors your driving which I didn’t like so went with surething which have done everything I’ve asked of them Reviewed on: 26th August 2019

Very happy

Have not had to use, and hopefully never will. However the comms and customer service since joining has been fantastic. Have recommended to others already Reviewed on: 26th August 2019

Fantastic, easy to use website and great price

After various comparison sites Surething is definitely a company to check out, great prices and very good service. I'm looking forward to many years to come with Surething Reviewed on: 26th August 2019

Brill

Car insurance was sorted in 10 mins. Easy to use page for us non computer types. Brill Reviewed on: 26th August 2019

Car insurance website rating

It was amazing and very easy to get policy Reviewed on: 26th August 2019

New to them

I’m still fairly new to the company at the moment but recently I’ve had to contact them a lot and they’ve been amazing and really helpful! Reviewed on: 26th August 2019

Excellent

I have just renewed my insurance with sure thing and they've been fantastic up to now. Keep in touch via email and reasonable price for what cover i wanted. Reviewed on: 25th August 2019

Fab

Great value for money and service! Reviewed on: 25th August 2019

Absolutely Fantastic

Wow. What can I say about Sure Thing? They are absolutely fantastic. Insurance company I was using before nearly tripled my previous insurance premium, went on line and got cheaper quote from them so phoned and they couldn't care less. Didn't even try to keep me. Then got quote from Sure Thing. Cheapest policy ever had on care, even with all the extras I put on, and free dash cam. So glad I chose to use Sure Thing. Reviewed on: 25th August 2019

Only just joined

So far had no issues any problem I've had just a quick phone call and it got sorted great customer service Reviewed on: 25th August 2019

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