Smart Money People Logo

Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Great customer service

5
I brought my insurance online, I had a follow up call to confirm my details were correct, and I asked a few questions and actually decided to add on things to my policy, I was very pleased with the call Reviewed on: 11th September 2024

All the T's crossed and I's dotted!

5
Its a great little package, everything to protect you in one box, including a Dashcam. Simple, professional and cost effective! What more could you need? Reviewed on: 23rd August 2019

Great Alternative

5
Much cheaper that bigger companies and very good on service Reviewed on: 23rd August 2019

For sure

5
I was quoted quite nicely, comp, their website is simple to navigate and use, I even got a dash cam with the policy, which on today's roads, is an absolute must!! Fantastic customer service!! Reviewed on: 23rd August 2019

Tip Top

5
The best of the best I feel protected with sure thing Reviewed on: 23rd August 2019

Very fast and very good responce and services.

5
I never faced any problem with them. Reviewed on: 23rd August 2019

A Sure Thing for Car Insurance

5
I found Sure Thing insurance on Compare the Market. They're good value, their website is really easy to use and for a couple of extra pounds a month I get the extra security of a brand new dash cam, what's not to like! Reviewed on: 23rd August 2019

It was very good the best price around very happy

5
we did this over the phone and the help we got was really good and helpfull and the best price Reviewed on: 23rd August 2019

Saved £340 by signing up with Sure Thing - They are a Sure Thing....Brilliant!

5
My insurance quote renewal with a company I have been loyal to for many years was extremely high. They would not reduce my premium and so I found Sure Thing. The policy met with my requirements and I saved a fortune. My account is easy to access and I am delighted with the service and policy. Reviewed on: 23rd August 2019

Insurance

5
Good Insurance Company and very good value and customer friendly Reviewed on: 22nd August 2019

Awful

1
Waste of space don’t bother with these cowboys Reviewed on: 22nd August 2019

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products