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Policy Expert : Car Insurance reviews

Name: Car Insurance
Rating: 4.85 (5020 reviews)

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4.82

Based on 5,020 reviews, last reviewed 3rd Jan 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Helpful and great prices would fully recommend Helpful and great prices would fully recommend Reviewed on: 9th December 2024

Latest lowest rating:

1

Motor policy expert insurance avoid! Motor policy expert insurance avoid! Experts in taking your money and wasting your time. Customer service is shocking. The people on the phone are use... Read more Reviewed on: 3rd January 2025

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About this product

Our Policy Expert Car Insurance reviews can help you to find out what life as a Policy Expert customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Policy Expert Car Insurance reviews (5020)

Review of the Policy Expert, Car Insurance:

Policy Experts - Absolute sharks.

Absolute sharks. They took my money and insured my car AFTER I disclosed the modifications on the car I have just bought. THEN THEY CANCELLED the insurance 2 and a half weeks later because they say it has too many modifications. I did all the back ground checks before hand on the car, the car was completely clear and was bought from a reputable dealer. 2 and a half weeks later ie today. They ring me up and tell me that THEY are cancelling the insurance because the car has too many modifications. Even though they accepted it at the outset online when I paid for it. They are now charging me £79 from the initial deposit and first months premium that came out yesterday for cancelling the policy. They said it does not matter that they are cancelling, I still have to pay the cancellation fee. I mean, what can you say, I am just gobsmacked. They just gave the usual, its in the terms and conditions, I asked the girl how many times do you read the TnCs to which she replied I don't, but I would accept them if they were in there. Also as if that isn't bad enough. Any new insurance, I now have to select yes I have had insurance declined or cancelled in the last 3 years (through no fault of my own which puts the cost up). I have just been on the insurer admirals website and their site said to ring them when I input the modifications, as it would not let me carry on. That is what Policy Experts website should have done, stopped me and forced me to ring them and question me about the car. Admiral were happy with the Modifications when I spoke to them, as I disclosed exactly what Policy Expert had done. Not take the money, insure me for 2 and a half weeks, cancel it and charge me £79. #PolicyExpert @policyExpert Reviewed on: 26th November 2024

New customer but good deal in comparison to other le...

New customer but good deal in comparison to other lenders Reviewed on: 10th September 2024

I got an excellent service with the best price

I got an excellent service with the best price Reviewed on: 10th September 2024

Helpful and good value , and easy to use

Helpful and good value easy to use and excellent price, also not a huge upfront expense when you are paying monthly for your cover Reviewed on: 10th September 2024

I had no problems sorting my car insurance, it was...

I had no problems sorting my car insurance, it was so easy and straightforward and wouldn't hesitate to recommend them. Reviewed on: 10th September 2024

Very straight forward.

Very straight forward. When I did the application online, they then called me and double checked I understood everything. The lady on the phone was very polite. Reviewed on: 10th September 2024

Brilliant service

Brilliant service thus far. Comprehensive cover an description an much cheaper than our current insurance policy who we are leaving. Reviewed on: 10th September 2024

Fast, efficient, economical of effort and expense!

Fast, efficient, economical of effort and expense! Reviewed on: 10th September 2024

EXTREMELY HELPFUL AND INFORMATIVE

I had a lovely conversation with a memeber of your staff who rang the day after i had arranged the policy and was very helpful to the point that I added another option to my policy. Reviewed on: 10th September 2024

Good value and easy to deal with

It was very straightforward dealing with Policy Expert and the premium was good value compared to other quotes for the same requirements. Reviewed on: 10th September 2024

Great price

Bought policy on line. Good price efficient service Reviewed on: 10th September 2024

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