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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

4
Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Fast, easy and reliable, just like my car

5
Have had no issues or reasons for complaint over the past 3 years I have used Policy Expert. Obviously quotes and cover have risen, but where haven't they. Have recommended to friends and family and unless anything drastic happens, I will continue to do so. Reviewed on: 24th August 2023

Okay

4
Everything it’s okay.The best insurance company on United Kingdom! Reviewed on: 24th August 2023

Very easy to set up and manage

5
I haven't had to make a claim but can't fault them in any other respect. Reviewed on: 24th August 2023

Fab cover for my car

5
Found on compare the market, best possible cover for low price. Reviewed on: 24th August 2023

No stress

5
They are a wonderful company and help is always offered, no stress. Reviewed on: 24th August 2023

Car insurance

5
Great customer service. Price is competitive. Went up this year but followed market trend which was disappointing but that's just how it is at the moment. I could of got it cheaper elsewhere but decided to stay due to their customer service. Reviewed on: 24th August 2023

Top insurance company

5
Helped me with good quality car insurance for the last couple of years... Also managing to keep my costs down. 100% recommend Reviewed on: 24th August 2023

Unprofessional

2
Takes too long to solve account issues, repairs and time keeping is not good Reviewed on: 24th August 2023

Excellent service

5
After a none fault accident one phone call to policy expert was all it took! Everything was dealt with quickly and seamlessly I would definitely recommend policy expert Reviewed on: 24th August 2023

Best policy offers

5
Always best offers , I am happy with this app Reviewed on: 24th August 2023

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