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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Customer service

Excellent Customer Service - very helpful and explained my change over of car insurance with confidence and detail. Reviewed on: 7th October 2022

Excellent friendly service

I received excellent and friendly service, good advice and the call back service was speedy and efficient. Reviewed on: 7th October 2022

Really cheap and friendly

Easy process straight forward friendly helpful customer service staff Reviewed on: 7th October 2022

Cheap and Great Customer Service

I've just renewed with Policy Expert. I usually change provider every year as the renewal quote is always more expensive than what I can find on comparison sites, but this time my existing renewal was by far the cheapest. The customer service I received during my renewal was first class. Reviewed on: 7th October 2022

Good price

I got better price on my insurance. Reviewed on: 7th October 2022

Policy Expert

I was very pleased with the quick response to my request to change my policy details. It was all done very efficiently Reviewed on: 7th October 2022

Big saver!

Was with my previous insurer for years. They wanted more money, changed to policy expert and they saved me a mini fortune. With added extras too!! Reviewed on: 7th October 2022

Easy to deal with

Very helpful and reasonable price Reviewed on: 7th October 2022

Quick and easy - clear they care

Was able to get set up in a matter of minutes online, website was easy to navigate and received a call to welcome and double check everything. Reviewed on: 6th October 2022

Very friendly , helpful and answered all my questions

The lady I spoke to was polite , well mannered and helpful . She sorted my insurance out as we wanted Reviewed on: 6th October 2022

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