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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

good service easy to talk to

i hope to stay with company as long as the price is right Reviewed on: 4th October 2022

A ray of sunlight in the insurance jungle

Price and service is first class and no long waiting time on hold on the phone. Patience and understanding from the staff. Reviewed on: 4th October 2022

Good company, easy to aproach, quick and helpful!

Really good company, very approaching, quick and easy service! Reviewed on: 4th October 2022

Excellent Customer Service

Easy to contact, excellent knowledge and very friendly and helpful service Reviewed on: 4th October 2022

very pleased

Danielle was very polite ,helpful and knowledgeble it was a pleasure doing business Reviewed on: 4th October 2022

Whoop whoop

My car Insurance was due in 2 days with Policy Expert, they industry always say to renew as early as possible to get the best price. I had recently moved house and got a new quote with Policy Expert and this was £76 more than what I was paying. It pays to be patient as I called them and it cost me £6 more than last year, win win. It's only the price of a pint in town. Reviewed on: 4th October 2022

Best car insurance

They sorted out my problem in minutes. Excellent and professional service Reviewed on: 4th October 2022

Good value and super helpful agents

Have had nothing but good experiences with this insurance provider. The agents a super helpful Reviewed on: 3rd October 2022

very friendly and excellent service

super quick service and very friendly sales support Reviewed on: 3rd October 2022

Perfect for start to finish

Very easy and straightforward company for car insurance I would highly recommend to anyone. Reviewed on: 3rd October 2022

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