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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Not just policy but people expert !

Call centre staff polite friendly and knowledgeable. Helpful and nothing is too much trouble Highly recommend if it’s a peoples policy you’re looking for Reviewed on: 3rd October 2022

Quick and efficient

They were quick at explaining everything when I took out my policy, everything went smoothly when I had to claim for my windscreen. Everything was explained. Always very ploite and cheerful on the phone. Reviewed on: 3rd October 2022

Quote for Car Insurance

Very pleased with my recent experience when I enquired about a quote for car insurance, My call was answered quickly and I was dealt with politely and efficiently by a very friendly advisor. I finished the call with a much better deal that suited my meeds and i a very happy frame of mind..I have no hesitation in recommending Policy Expert to anyone, Thank youYvonne. Reviewed on: 3rd October 2022

Great service

Great experience. Great company. Reviewed on: 3rd October 2022

No issues to report using Policy Expert

No issues to report using Policy Expert Reviewed on: 3rd October 2022

Great customer service!

Great customer service, always pleased to help and very friendly! Reviewed on: 3rd October 2022

Fantastic service

Really helpful, efficient service. Better price and customer service than elsewhere. Reviewed on: 3rd October 2022

Excellent service and staff

Extremely helpful staff who always went the extra mile in all communications - although it’s not always about the cheapest policy (the devil is in the detail), this company provide the best of both worlds, very attractive pricing and great cover. Well done !! Reviewed on: 3rd October 2022

Good old joe

Today's call to switch insurance to another car,and joe was at hand to make changes cheers guys Reviewed on: 3rd October 2022

Service review

Excellent service and low-cost insurer in comparison to others. Customer service desk employees are courteous and answered calls quickly. Reviewed on: 3rd October 2022

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