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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Very polite and welcoming

The team helped me with everything I needed in a very polite manner and efficiently Reviewed on: 30th September 2022

Excellent service

Called me back as agreed and dealt with my issue promptly. A joy to speak to a Scottish voice Reviewed on: 30th September 2022

Excellent serivce

What a brilliant company to deal with staff. Are so friendly and nothing is a hassle, any questions answered accordingly, very affordable and great company to deal With Reviewed on: 30th September 2022

No hassle and cheap

Changed my insurance over and they was a lot cheaper than my last policy and really friendly on the phone Reviewed on: 30th September 2022

Value for money

I’m a first time customer with policy expert, I found them for my car insurance So strait forward, They have been super helpful, attentive and friendly. Reviewed on: 30th September 2022

Very good

Everything is working perfectly. Reviewed on: 30th September 2022

Solid and trustworthy

I changed my car to another, mistakenly fill a form for the insurance of my other car. I phoned the company next day. I was listened to and my problem was nicely resolved, and the overpaid money was sent back to me. Superb company. Easy to go and manage my account. Reviewed on: 29th September 2022

Great customer service

Quick and friendly help from customer service Reviewed on: 29th September 2022

CAR INSURANCE

Today I took out car insurance, it was very well priced and customer service was excellent Reviewed on: 29th September 2022

Excellence , insurance at its greatest

Easy , quick , dedication to the customer will never shop elsewhere now I have found policy expert keep up the great work Reviewed on: 29th September 2022

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