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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.78 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Helpful and kept informed.

Helpful and kept informed. Documents sent and competitive price Reviewed on: 4th September 2024

Quick and easy

Quick and easy to get quote with good comms and keen pricing Reviewed on: 8th August 2024

Very easy and quick to set up.

Very easy and quick to set up. Took me a few minutes to get a great quote and arranged in no time Reviewed on: 8th August 2024

Great customer service and value for money

Great customer service and value for money Reviewed on: 8th August 2024

Home insurance

Easy to join and use...good IT interface Reviewed on: 8th August 2024

Easy to use web site and competitive prices

It was easy to use their web site to get the level of coverage we needed. The price was competitive and the communication by emails were informative, however we do seem to get too many emails not directly related to our policy. Reviewed on: 8th August 2024

Excellent and friendly staff who are easily contacta...

Excellent and friendly staff who are easily contactable by phone and happy to help Reviewed on: 8th August 2024

First to go to before trying others.

Easy to arrange and competitively priced Reviewed on: 8th August 2024

easy to use and value for money car ind

easy to use and value for money. Reviewed on: 8th August 2024

Easy, cheap, good value.

Easy, cheap, good value. Compared on;ione with others and this came up best offer. Reviewed on: 8th August 2024

The one time I needed to speak to someone at Policy...

The one time I needed to speak to someone at Policy Expert I got through relatively easily and my issue was dealt with. Reviewed on: 8th August 2024

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