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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Simple and straightforward.

Easy website to navigate, no hidden extras, provide exactly what I need. Reviewed on: 9th September 2021

Excellent

Very quick and easy process of insuring the property. Great price and fantastic conditions. Will always recommend . Reviewed on: 9th September 2021

Easy to set up and reasonable piced

Easy website, very reasonable priced Reviewed on: 9th September 2021

Good value

Value for money and no issues with service Reviewed on: 9th September 2021

Great

Great, simple and easy to set up Reviewed on: 9th September 2021

Great Value Insurance

Great value insurance, have recommended it too Reviewed on: 9th September 2021

Good service

Good service no issues so far happy Reviewed on: 9th September 2021

Signing up for home insurance

I used their website to sign up to their insurance deal, very affordable, easy to use. Reviewed on: 9th September 2021

Accurate, brief, clear, relevant and logical

What more do you want? Let's be honest, you don't want to be messing around with Insurance. You know, the places where you: Dial 1 to listen to loud muzak, Dial 2 to be told you are No 67 in the queue, Dial 3 to lose the will to live. Dial 4 to be cut off in your prime. Reviewed on: 9th September 2021

Very competitive quote at the best price we found.

Following our search on GoCompare we found Policy Expert provided us with the full cover we were looking for at the best price. The online application was simple to complete and reassuringly there was a customer help phone number which I used to confirm an item on the policy document. Based on my experience I would recommend Policy Expert. Reviewed on: 9th September 2021

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