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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

renewal

my home and contents pojicy was quick and easy to renew Reviewed on: 10th March 2018

Highly recommend

Having moved three times in ten months, the Policy Expert team were so patient with me with changing policies. They could not do enough to make it a positive experience Reviewed on: 10th March 2018

So far so good

Great price offered- much better than renewal price. No problems so far. Reviewed on: 10th March 2018

Over half an hour to sort out a renewal is far too long

Missing a renewal date by a couple of days (snow) can lead to over half an hour on the phone whilst you re-quote. And it was more expensive. Would have been quicker to go back to the Meerkat and start from scratch. Reviewed on: 9th March 2018

Very easy good price

Ideal really, quick easy and good price Reviewed on: 9th March 2018

Good price

Would recommend for competitive price and cover Thank you. Reviewed on: 9th March 2018

POLICY REVIEW

FOUND ON COMPARSION WEBSITE ONCE ON POLICY EXPERT WEBSITE COSTS DID NOT GO UP SO NO HIDDEN EXTRAS WHICH IS ALWAYS GREAT. Reviewed on: 8th March 2018

very plausable

i was told when i phoned customer care that i could have a call back to discuss a new policy at a time that would suit me. which policy expert did and within 12 minutes i had a home insurance policy at a price that suited me. Reviewed on: 8th March 2018

So far so good!

Great coverage and good price, I also like that you can do a lot more online and and website login is easy to use. Coverage compares well to other polices and they have good rating and feedback and UK based call centre. Reviewed on: 8th March 2018

Home insurance

Has been the cheapest company for the last few years for me. Thankfully never had to use my policy. Reviewed on: 8th March 2018

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