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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Reliable, affordable cover

Family member previously had Policy Expert cover and we were impressed with the effective solution to resolve a claim, and there wasn't a premium hike when it was due for renewal. Reviewed on: 25th December 2017

Bets Quote Around

Fantastic quote and superb value for money!! Reviewed on: 24th December 2017

Near perfect quote process

It was a smooth, quick online process. Not like many other quotation sites, I could give details on my house, contents, cover requirements, myself, etc. in one go, instead of filling in page after page ... The only downside was, the minimum standard excess was not quite flexible. It was £100 and up. I wanted the minimum to be £50 instead. The resulting quotation was quite competitive. Reviewed on: 23rd December 2017

Great policy

This was easy to set up and saved me 307 on my last policy Reviewed on: 22nd December 2017

Brilliant quick policy sorted

Really quick and easy to sort. Really good cover at competitive price Reviewed on: 22nd December 2017

Great service at a great price

Home insurance was due for renewal and found Policy Expert on a comparison website at a great price with better cover so I was very happy ! Reviewed on: 21st December 2017

Easy to Set Up & Great Value

Great value Home Insurance. Easy to complete the clear online form. Once payment was processed I received an acknowledgement via email. I previously used another company for years but decided to switch after reading positive reviews. I sincerely hope that I do not need to claim on the Insurance. At least I now have peace of mind should I experience problems that are covered by this insurance. I shall seriously consider using this company again when it comes to my renewal. Reviewed on: 20th December 2017

top cover @ low cost

EASY TO BOOK, COMPETITIVE PRICE FOR EXCELLANT COVER. Reviewed on: 20th December 2017

So far so good

Great price for a fantastic package. Reviewed on: 20th December 2017

Value for Money

Price was very competitive, for the level of cover offered. Easy to navigate website. Reviewed on: 20th December 2017

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