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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Excellent service, quick and easy to arrange.

Totally happy with how quick everything was sorted. Excelkent service abd communication. Reviewed on: 27th September 2017

Easy set up

Simple procedure to purchase the policy - have not made any claims so cannot speak for that procedure, but all good so far, with a policy that is easily understood and adequately covers at a good price Reviewed on: 27th September 2017

good quality insurance

the 2nd year of insurance with policy expert and they beat most of the other deals and are easy to deal with and customer service is good as well Reviewed on: 27th September 2017

Fantastic

What a fantastic deal with Policy Expert!! Reviewed on: 27th September 2017

great customer service

very helpful and considerate service Reviewed on: 27th September 2017

Home Insurance renewal.

Good customer service. Fast and efficient. Made my renwal hassle free. Reviewed on: 27th September 2017

Value for money

Insurance at a great price. I have used Policy Expertsfor the last 2 years and have had no problems with them. Reviewed on: 26th September 2017

Straight forward and reasonable

Straight forward process and received a very reasonable quote compared to my current cover at the same level of covarage. Reviewed on: 26th September 2017

Easy process

Very helpful and polite agent who explained everything fully Reviewed on: 26th September 2017

I have insured my house and contents with Policy Eepert and been very sasisfied wirh service

I looked round different insurance companies and found that the quote I received was what I was looking for. This is the second year I have insured with this Company and have been very satisfied. I receive updates ever so often to keep me informed about different issues relating to my policy. Reviewed on: 26th September 2017

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