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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Good choice!

I just switch to this company. After hours spending to find the best quality/price home insurance, I think I made a good choice, future will tell me! Reviewed on: 4th September 2017

Home insurance

Policy Expert is definatley the Cheapest Company for Home insurance with no hidden Extras that Larger Companies add but everything you need to feel safe in the future. A Star... Reviewed on: 4th September 2017

Fast and friendly

Got our new quote through and it was higher than some other quotes I had got online so gave them a quick call and they beat the price and threw in free home emergency cover for a year. Reviewed on: 4th September 2017

Good Service

Very detailed and explicit details when requesting quotationn. Very competitive price for Home Insurance. Very satisfied. Reviewed on: 4th September 2017

Happy to renew!

Renewing insurance of any kind is never an enjoyable experience but it can be efficient and easy to understand. After receiving notification that our home insurance was due for renewal all it took was one phone call to discuss a couple of updates to my personal details and the policy was paid for and confirmed. Very helpful customer service, no long phone calls on hold and everything confirmed via email within minutes of completing the renewal. Highly recommended! Reviewed on: 4th September 2017

Good Value for Money

Very easy to change insurer at a very good price Reviewed on: 4th September 2017

Professional and Experts at Policy Expert

Always a little skeptical when i go online to compare policies but shouldn't have worried. Great Service and cover is very comprehensive. Quick phone call was made, as i had a problem with the Direct Debit, and sorted out there and then. Well done everyone and will definitely use them when my Car Insurance is due. Saved loads of money which was promptly converted to Dollars for my spends in the USA. Reviewed on: 4th September 2017

They make it so easy!

Very easy to renew policy on line with plenty of support and contact via email to update me as to how things were progressing Reviewed on: 4th September 2017

Great company

We were quoting an excellent price, very competitive, a good insurance company. they did not waste our time got us the best policy for us at this time. Reviewed on: 3rd September 2017

Quick and easy

I found policy expert brilliant,had a quote and had it all explained to me clearly. I took up the policy which took only a few minutes to set up. I would definitely recommend these to my friends and family. Reviewed on: 3rd September 2017

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