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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Bish bash bosh

Phoned policy expert-BISH Got an unbeatable quotation-BASH Paid in full- BOSH Thank-you Policy Expert. Top Marks. Reviewed on: 16th August 2017

Easy to set up and beat renewal quote

Very easy to set up using website and the quote beat the renewal from my old company by a good £50. Remains to be seen what the customer service is like. Reviewed on: 15th August 2017

Automatic Renewal

Automatically charged card 1 week before renewal date. I was cancelling policy as could save nearly 1/3rd elsewhere. Told it will take 7 working days to refund...funny how they collect immediately! Reviewed on: 15th August 2017

Home Insurance

A good price and a nice easy process online to set up my home insurance. Reviewed on: 15th August 2017

Fast easy and convenient

I was very satisfied with the process of setting up the policy and the premium was by far the most competitive. Reviewed on: 15th August 2017

Always upto date and a good newsletter

No problems at all and a fair price.. Reviewed on: 15th August 2017

Competitive renewal

Renewal premium only £10 more than last year and includes free legal expenses AND premium should remain the SAMENESS next year! Why wouldn't you renew?! Reviewed on: 14th August 2017

Simple & straightforward.

Easy to quote online, straightforward & reasonably priced. Reviewed on: 14th August 2017

Good service

We have used Policy Expert for the past few years and had no problems Reviewed on: 14th August 2017

Easy, reliable and affordable

Unlike many other providers they did not overcharge for a renewal and they also offered free legal expenses cover and thanked me for my loyalty staying with them. It was very easy to renew. Reviewed on: 14th August 2017

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