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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

great value home insurance

Easy; user friendly application. Excellent value as included legal fees and home emergency cover. Reviewed on: 6th August 2017

Good

Great experience . Good product for a great price. Reviewed on: 6th August 2017

Brilliant customer care

Excellent service, and genuinly caring. Reviewed on: 6th August 2017

Good customer service and easy to apply for

I would recommend this policy to others as the customer service has been good. I havnt had to claim yet but hopefully the service would keep up to the same standard Reviewed on: 6th August 2017

Easy and faff free.

Got what I needed without any faff. Job done Reviewed on: 6th August 2017

Easy and good

Got what I needed -no fuss , good customer service. Job done Reviewed on: 6th August 2017

Great service

Staff were very good would recommend policy expert Reviewed on: 5th August 2017

Friendly service

Friendly service competitive price easy sorted. Reviewed on: 5th August 2017

so cheap

The Cheapest quote I got was from Policy Expert. I had my building and contents insured with Sainsburys insurance. Paying £360 year. On renewal it went up by over £100. Got it for £120 with Policy Expert. Massive saving! Thank you Reviewed on: 5th August 2017

Courtesy and thorough

Excellent response to query and a good outcome Reviewed on: 5th August 2017

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