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RBS: Select current account reviews

Name: Select current account
Rating: 4.06 (120 reviews)

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4.12

Based on 120 reviews, last reviewed 22nd Jan 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

54%

17%

15%

Latest highest rating:

5

Been with RBS for over 30 years and never had one pr... Been with RBS for over 30 years and never had one problem. Reviewed on: 22nd January 2026

Latest lowest rating:

1

Rubbish Recently opened a current account with RBS. Tried to transfer money from my savings account into my current account and my account was suspended hours... Read more Reviewed on: 16th August 2023

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About this product

The RBS Select current account is a basic account for everyday banking.

Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select account is compatible with Apple Pay and Google Pay and has the option for an arranged overdraft.

RBS Select account reviews help you find out what it’s really like to be a customer. If you’ve used RBS before, you can also leave a review and share your experience.

RBS Select current account reviews (120)

Review of the RBS, Select current account:

New service information being posted to current customers

I have had a few letters from the RBS in the run up to Christmas advertising new services they have for offers such as cash back on your monthly bills. I like being offered and informed about some of the services and options available but some of them did not really suit me or my buying and savings habits. I may make a change to one of the payed accounts in the future and use the 3% rewards on household bills they told me about in one of the letters. This will more than cover the cost of the new account and costs. It would be good for me if there was some way of giving them basic information about my buying and savings habits even if not the details online so that I don't get all the junk mail for offers what will never be any use to me. Reviewed on: 24th December 2015

Excellent customer service

I have been a customer of RBS for over 10 years and have had no problems whatsoever with them. Their customer service is excellent and. whenever I have had a query about anything, they have always managed to sort things out for me. I purchased annual travel insurance from them and it was, by far, the cheapest insurance I could find. My husband is disabled and we both have multiple health concerns so were concerned about the cost to travel overseas. Thanks to RBS we could afford the insurance and the holiday. Well done RBS Reviewed on: 18th February 2016

Rude Over The Customer

RBS unilaterally changes terms for customer. Reviewed on: 18th February 2016

Only been with them a short time and had a few issues. Not the best bank so far

Have had delays on wages not long after joining. Not what you need from a bank Reviewed on: 18th February 2016

In branch experience

Never have to queue for long, always have staff sensibly deployed Reviewed on: 18th February 2016

No problems

Been with RBS many years, With Williams & Glynn until they merged - how things go full circle! Reviewed on: 18th February 2016

Always on hand to help

I needed a paying in book for the post office, online help ordered me one straight away, and it was with me within a week, excellent customer service , helpful and friendly too Reviewed on: 17th February 2016

42 years - No problems

RBS is a fantastic bank - I have never had a problem in 42 years - There are various ways to bank - In person, over the phone, on the internet or via an app. I use them all on different occasions. Reviewed on: 17th February 2016

Fine but not amazing!

I would love for my bank to be open on Saturdays however each time they ask me to come in for an annual review i have to take a day off work!!! So frustrating Reviewed on: 17th February 2016

They have always been brilliant to us.

Always made sure we are happy with our account and have always been supportive. Reviewed on: 17th February 2016

They have been very helpful any time I have had a query regarding my account

Over the years I have had to query many transactions and fees on my current account. I have always found that they deal with them in a fast, friendly and efficient manner. Reviewed on: 17th February 2016

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