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RCI Bank: Fixed Term Savings Account reviews

Name: Fixed Term Savings Account
Rating: 4.82 (2479 reviews)

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4.87

Based on 2,479 reviews, last reviewed 1st May 2025

179800% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

87%

10%

Latest highest rating:

4

Great bank for savings and helpful staff I find RCI usually has competitive savings rates. The customer service team replies quickly and are always helpful. The one drawback with RCI (and t... Read more Reviewed on: 1st May 2025

Latest lowest rating:

1

RCI online experience Have banked with RCI for a number of years. Always had great customer service without any maturity instruction issues. Straightforward process for onl... Read more Reviewed on: 22nd April 2025

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About this product

With RCi, you can lock your money away in a fixed term savings account.

RCi fixed term savings accounts are available for one, two, three, four or five years. You’ll need to open the account with between £1,000 and £1 million. Unlimited top-ups can be made in the first 14 days.

RCi fixed term savings account reviews help you find out what it’s really like to be a customer. If you’ve used RCi before, you can also leave a review and share your experience.

RCI Bank Fixed Term Savings Account reviews (2479)

Review of the RCI Bank, Fixed Term Savings Account:

Maturity Instructions and Interest Payment not clear

Having had a fixed rate 1 year bond with RCI Bank, I found that when this was nearing maturity the actual instructions not particularly helpful. The internet payment whilst stated as would be made on the date of maturity was not met. After 24 hours post maturity the payment had still not been paid as per account information. I contacted RCI Bank and was told that it could take anything up to 5 days. This information is NOT stated on my account under Interest Instructions. It should be considered particularly under the Consumer Duty that a statement be included on the section Interest Instruction what the actual timescales are. Consumer duty has been introduced to ensure customers are aware of key information. Reviewed on: 30th October 2023

Very little contact but satisfactory

Very little contact but satisfactory Reviewed on: 15th April 2025

GOOD VERY GOOD VERY VERY GOOD VERY...

GOOD VERY GOOD VERY VERY GOOD VERY VERY VERY GOOD Reviewed on: 15th April 2025

Excellent service and website.

Excellent service and website. easy to understand. Reviewed on: 15th April 2025

Easy to access my accounts, RCI provides clear and p...

Easy to access my accounts, RCI provides clear and prompt comminucations and interest rates are competitive. Reviewed on: 15th April 2025

Great Products and Service

RCI Bank has been very easy to use for fixed term savings. Offering very competitive interest rates, having a simple and secure website that is easy to use and providing full information it was a simple choice to choose RCI Bank and I am very happy with them. Reviewed on: 15th April 2025

Good bank, easy website & good rates.

Good bank, easy website & good rates. Reviewed on: 15th April 2025

Reliable service and good communications

Reliable service and good communications Reviewed on: 15th April 2025

Good rates and good service

Competitive rates, a good choice of terms available and all with clear terms and conditions. Reviewed on: 14th April 2025

Always great service and good rates

Always great service and good rates Reviewed on: 14th April 2025

Easy to deposit and withdraw.

Easy to deposit and withdraw. So fast Reviewed on: 14th April 2025

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