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Royal London: Pension reviews

Name: Pension
Rating: 1.83 (105 reviews)

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1.85

Based on 105 reviews, last reviewed 9th Feb 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

17%

76%

Latest highest rating:

5

Caring and helpful Positive very helpful. Easy to talk too Reviewed on: 23rd January 2026

Latest lowest rating:

1

Deeply frustrating My experience with Royal London has been utterly shocking. For months, I was unable to access my pension portfolio due to an unresolved IT issue that ... Read more Reviewed on: 9th February 2026

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About this product

Royal London pension reviews are written by Smart Money People like you. For many of us, our pension is an important part of our financial future. Finding a pension provider that you can trust and rely on is a must for many people. Take a look at our Royal London pension reviews to find out what life at Royal London is really like. If you hold this pension, we'd love you to write an honest review here too!

Royal London Pension reviews (105)

Review of the Royal London, Pension:

Terrible

our financial advisor recommended Royal London along with a couple of others to choose from. Wish we had never gone with Royal London. The charges taken by Royal London and our advisor are seriously wrecking an already poorly performing pension. We are changing both advisor and pension provider. Incidentally we have been told by a number of financial advisors we should never have gone with Royal London. Reviewed on: 3rd October 2020

Group Pension

I worked for Royal London for 12 and a half years and I can tell you that the people who look after your money are totally committed to being the best. At my new job, we have a group pension plan with them and they've been so good in sorting out enrolment and contributions. I'd highly recommend their pension portfolio product to anyone, it's market leading and truly innovative. Reviewed on: 20th July 2017

Pension loss

My option32 was transferred to Royal London last year and the value of the fund has dropped by 6k in just 12 months what are they investing in Reviewed on: 19th November 2016

Insurance for for top up mortgage.

I moved out of my house and paid off the mortgage. Royal London cancelled the policy saying they had written to me, maybe they did, to the old address, then cancelled the policy. I was £7.5k out-of -pocket because they would not accept payment of missing premium. Greedy pigs. Reviewed on: 8th March 2016

Serps

I opted out of Serps pension back in 1980, now they have stopped it. I will no longer benefit when I retire. I have never had any one contact me from Royal London to advise me in any kind off way an feel very disappointed. Reviewed on: 27th December 2015

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