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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.68 (5598 reviews)

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4.72

Based on 5,598 reviews, last reviewed 24th Jan 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

Chi was excellent very patient she helped me navigat... Chi was excellent very patient she helped me navigate through the app Reviewed on: 24th January 2026

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (5598)

Review of the Saffron Building Society, Savings:

All fab, especially Danielle

The staff who have helped me - mostly the lovely Danielle - were so friendly, knowledgeable and helpful. It's always a pleasure to phone up. Reviewed on: 18th July 2024

Chi was excellent very patient she helped me navigat...

Chi was excellent very patient she helped me navigate through the app Reviewed on: 24th January 2026

Excellent telephone assistance

Excellent telephone assistance, with a very clear and calm reassuring manner. Stayed on the line right the way through- unlike some organisations-which leave you hanging on while they deal with something else. Reviewed on: 24th January 2026

Visited Haverhill and served my Michael.

Visited Haverhill and served my Michael. Everything was fine. Reviewed on: 24th January 2026

Great service in Halstead, served by Lyn

Great service in Halstead, served by Lyn Reviewed on: 24th January 2026

Sophia was polite, friendly and very helpful.

Our one year maturity bond had reached it's maturity and we wanted to reinvest in a new one and move the accrued interest into our instant saver account and Sophia did it all over the phone for us. Thank you Sophia. Reviewed on: 24th January 2026

Steve J Review

Excellent service as always Everything was explained and came away fully satisfied Could not have been more helpful Reviewed on: 23rd January 2026

Really helpful staff in you Royston branch, they hel...

Really helpful staff in you Royston branch, they helped me with a very complex query both ladies were extremely helpful Reviewed on: 23rd January 2026

Fantastic, quick at answering my call.

Fantastic, quick at answering my call. Good and polite service. I Have been with Saffron Building Society Since 1975, No other Building Society touches them, there working in the community and the friendly service in their town center stores are outstanding. Reviewed on: 23rd January 2026

Opened an ISA with Kendra today - no problems.

Opened an ISA with Kendra today - no problems. polite, informative and answered all queries. Reviewed on: 23rd January 2026

Max and Dan took immense care in helping us with an...

Max and Dan took immense care in helping us with an ISA Transfer, with Dan giving us our own space to fill out the forms, and Max answering all of our questions Reviewed on: 23rd January 2026

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