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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.67 (5499 reviews)

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4.71

Based on 5,499 reviews, last reviewed 10th Jan 2026

14% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

Phoned this morning. Phoned this morning. The phone was answered promptly by Sophia who was extremely helpful, friendly, polite and professional and dealt with my query ve... Read more Reviewed on: 10th January 2026

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (5499)

Review of the Saffron Building Society, Savings:

Savings Review

I have dealt with the person concerned for several years and this person meets my requirements when I attend twice annually to discuss reinvestment. I am totally satisfied with my meetings with him. Reviewed on: 26th February 2020

Phoned this morning.

Phoned this morning. The phone was answered promptly by Sophia who was extremely helpful, friendly, polite and professional and dealt with my query very efficiently. her manner made the phone call a pleasure. Reviewed on: 10th January 2026

Excellent service had in Haverhill branch today

Excellent service had in Haverhill branch today Reviewed on: 10th January 2026

Savings and discussing future investment

I spoke with Sophia yesterday about reinvesting some Saffron bonds that were about to mature and discussed future investment. Sophia was extremely helpful and patient. Reviewed on: 10th January 2026

ISA transfer information.

Excellent response enquiries raised. Reviewed on: 9th January 2026

a nice young man helped me in your Royston branch, t...

a nice young man helped me in your Royston branch, the young chap was really friendly and help with my transaction Reviewed on: 9th January 2026

Really helpfully staff in your Royston branch the t...

Really helpfully staff in your Royston branch the team are always more then happy to help with what ever i need. Reviewed on: 9th January 2026

Offered a simple and easy product switch in Haverhil...

Offered a simple and easy product switch in Haverhill to increase the rate on my saving at the counter. Reviewed on: 9th January 2026

Very helpful customer service folk.

Very helpful customer service folk. Almost always solve my issues. Very friendly. Reviewed on: 9th January 2026

Top notch service in the Brentwood branch.

Top notch service in the Brentwood branch. Reviewed on: 8th January 2026

Great customer service from Sophia

My call was quickly connected to Sophia at customer services. I gave Sophia two concise instructions on what I was hoping to achieve over the call, and she calmly and clearly went through my options with me and efficiently carried out my requests; so that I am safe in the knowledge that my daughter is getting the most value from her savings with Saffron Building Society. Reviewed on: 8th January 2026

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