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Saffron Building Society: Savings reviews

4.76
Based on 6,298 reviews, last reviewed 12th Mar 2026
92% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Extremely helpful customer service Florrie was extremely helpful and provided excellent advice. Having phoned with a view to potentially closing my savings account, I opened a new accou... Read more Reviewed on: 12th March 2026
Suzanne's avatar
Suzanne

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6298)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Fantastic.

5
Fantastic. Very helpful and so very patient. Excellent service and help. Perfect. Reviewed on: 24th July 2025

Please do not close any branches, Bishops Stortford...

5
Please do not close any branches, Bishops Stortford and Kendra very helpful - keep the staff! Reviewed on: 24th July 2025

Please do not close this branch!

5
Please do not close this branch! Kendra was so helpful and explained everything so clearly! Reviewed on: 24th July 2025

Kendra excellent, nice to talk to staff in person, w...

5
Kendra excellent, nice to talk to staff in person, with easy explanations - all sorted. Staff in Bishops Stortford very pleasant - don't move! Reviewed on: 24th July 2025

Brilliant,

5
Brilliant, telephone call to Emma, change of details needed, very proficient. Reviewed on: 24th July 2025

Came into the Royston branch to w/d money from my...

5
Came into the Royston branch to w/d money from my account and get my passbook updated. Reviewed on: 23rd July 2025

My wife and I both paid cash into our accounts at Ro...

5
My wife and I both paid cash into our accounts at Royston branch using our passbooks. Reviewed on: 23rd July 2025

Everybody is very approachable and happy to help

5
Everybody is very approachable and happy to help Reviewed on: 23rd July 2025

Great account and easy to open

5
So easy for me to open a community account for my local cricket club for which we are now earning a great rate of interest. Special mention to Sarah Atkins who made it very clear around what additional verification requirements were needed and actioned these as soon as they were received. Reviewed on: 23rd July 2025

Brentwood is my local branch and I visit every week

5
Brentwood is my local branch and I visit every week Reviewed on: 23rd July 2025

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