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Saffron Building Society: Savings reviews

4.76
Based on 6,301 reviews, last reviewed 13th Mar 2026
91% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Helpful staff in branch ... Helpful staff in branch nice to actually have a branch Reviewed on: 13th March 2026
Maureen Sullivan's avatar
Maureen Sullivan

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6301)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Happy Customer

5
Customer for many years, happy with Bishops Stortford my nearest branch. Reviewed on: 15th July 2025

Last week came into Brentwood and enquired about sav...

5
Last week came into Brentwood and enquired about savings accounts and Emma helped us Reviewed on: 15th July 2025

Lovely understanding for my additional needs

5
Lovely understanding for my additional needs Reviewed on: 15th July 2025

Really nice to visit Halstead and see familiar frien...

5
Really nice to visit Halstead and see familiar friendly faces, served by Lyn today Reviewed on: 14th July 2025

On this sunny day it was great to come into Brentwoo...

5
On this sunny day it was great to come into Brentwood and see Emma and Ian. They know my personal circumstances and always check in on me. Reviewed on: 14th July 2025

Comfortable and love the service

5
Comfortable and love the service Reviewed on: 14th July 2025

I always get a professional service with a smile on...

5
I always get a professional service with a smile on the till from Ian. Reviewed on: 14th July 2025

Been coming to the Haverhill branch since I was young.

5
Been coming to the Haverhill branch since I was young. Staff are always very polite and helpful. Reviewed on: 14th July 2025

Room for improvement on the customer service front

3
I really don't have the energy, inclination nor the time to answer fully, but some of your staff really need to be re-trained in how to be polite to customers, and be more helpful generally. There are, of course, those who are wonderful to speak to or 'chat' with online, etc, but everyone who deals with customers should be like that. Reviewed on: 13th July 2025

Excellent Bishops Stortford

5
Bishops Stortford, love chatting to Nicola, Kendra and the boys. Couldn't ask for a happier or more helpful team. Reviewed on: 13th July 2025

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