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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.67 (5429 reviews)

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4.69

Based on 5,429 reviews, last reviewed 14th Dec 2025

11% decrease in 5 star reviews

in the past 90 days

73% decrease in 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

Charlotte customer service charlotte was polite, efficient and understanding. She stayed on the phone with me whilst my issues with logging on and passwords was resolved 100% Reviewed on: 14th December 2025

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (5429)

Review of the Saffron Building Society, Savings:

Savings Review

Really friendly and helpful. Explained everything in a concise way and I was seen to very quickly Reviewed on: 25th February 2020

Deposited cheques with Kendra.

Deposited cheques with Kendra. Never any problems, very good service. Reviewed on: 11th December 2025

Was served by Ruby who was brilliant and helpful in...

Was served by Ruby who was brilliant and helpful in Colchester Reviewed on: 11th December 2025

Visited BS Branch to make a withdrawal, Kendra helpful.

Visited BS Branch to make a withdrawal, Kendra helpful. no problems. Reviewed on: 11th December 2025

Fantastic service form dan in Brentwood.

Fantastic service form dan in Brentwood. Reviewed on: 10th December 2025

Very helpful at Halstead saw Lynn today

Very helpful at Halstead saw Lynn today Reviewed on: 10th December 2025

Feedback

Very friendly and informed service Reviewed on: 10th December 2025

Helpful staff

I was helped over the phone with transferring money and the whole process was straightforward and stress-free. Zoe was friendly, patient and explained everything clearly. Excellent customer service — it really made a difference. Thank you! Reviewed on: 10th December 2025

Spot on service from the Brentwood branch.

Spot on service from the Brentwood branch. Reviewed on: 10th December 2025

Very helpful assistant at the Halstead branch - stuc...

Very helpful assistant at the Halstead branch - stuck with the society for many years as I have always received excellent service- served by Ally Reviewed on: 10th December 2025

NEEDED TO DEAL WITH MY MATURITY OPTIONS AND WAS NOT...

NEEDED TO DEAL WITH MY MATURITY OPTIONS AND WAS NOT SURE IF I NEEDED AN APPOINTMENT. Reviewed on: 9th December 2025

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