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Saffron Building Society: Savings reviews

4.60
Based on 4,418 reviews, last reviewed 10th Jun 2025
19% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
80%
See only 4 star reviews
11%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Came into Brentwood and was served by Max. Came into Brentwood and was served by Max. Great customer service and interaction! Ian also gave me a few laughs. Always a pleasure to come into branc... Read more Reviewed on: 10th June 2025
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Latest lowest rating:

1

Not happy i can't add money to my account and was to... Not happy i can't add money to my account and was told incorrectly Reviewed on: 21st May 2025
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (4418)

Review of the Saffron Building Society, Savings:

Savings Review

5
Very knowledgeable, friendly and helpful. Reviewed on: 27th February 2020

Good excellent staff, always helpful

5
Good excellent staff, always helpful Reviewed on: 6th June 2025

You are brilliant and I find you so easy to...

5
You are brilliant and I find you so easy to deal with Reviewed on: 6th June 2025

Lovely staff in Halstead branch

5
Been coming to the branch for many years now - lads on the counter always helpful. Reviewed on: 6th June 2025

Very friendly, and helpful.

5
Very friendly, and helpful. Can't fault them. Reviewed on: 6th June 2025

Fantastic Service

5
As an OAP, I struggle with any modern technology but now find havinng to go out to branches is getting more and more challenging. It was suggested I might find "on-line" useful, so Chi very patiently talked me through everything over the phone until all was set up and working properly. She was a shining example of good old fashined "customer care" and had the patience to help me sort things at my speed - the sort of helpful member of staff most Banks (and many other Building Societies) could only dream off :) I was so grateful she answered the phone, as these days far too many managers and staff members think if it is "easy to them," it ought to be simple to the customer - which very ofter is not always the case. So 12 out of 10 for going "over and beyond." Reviewed on: 5th June 2025

Great team in Colchester

5
Great team in Colchester who always give wonderful service with a smile Reviewed on: 5th June 2025

On a wet drab day it was still a wonderful experienc...

5
On a wet drab day it was still a wonderful experience coming in branch today Reviewed on: 5th June 2025

All my friends and family have accounts here

5
All my friends and family have accounts here Reviewed on: 5th June 2025

It's a good service and bank however localised so mo...

5
It's a good service and bank however localised so moving away changes the efficiency Reviewed on: 5th June 2025

Great experience in the Colchester branch today.

5
Great experience in the Colchester branch today. Ian was very helpful and friendly when sorting out my ISAs. Reviewed on: 5th June 2025