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Saffron Building Society: Savings reviews

4.75
Based on 6,247 reviews, last reviewed 2nd Mar 2026
116% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Saffron delivers first class customer service. Saffron delivers a first class customer service which responded quickly (same day and within hours) and decisively to the issue I raised. In my experi... Read more Reviewed on: 2nd March 2026
Eric W's avatar
Eric W

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6247)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Marvelous staff treated me with care and understanding.

5
Marvelous staff treated me with care and understanding. Reviewed on: 6th February 2026

Everyone is really friendly.

5
Everyone is really friendly. They understand what I want to do with my money and help me with a smile. Reviewed on: 6th February 2026

Visit to Halstead branch

5
I visited Halstead branch to sort out a savings product. The staff member was helpful and friendly. I was able to sign up there and then, with the chap completing all tge paperwork for me. It's nice to be able to visit a physical branch as it is quicker to get things done. Reviewed on: 6th February 2026

A great online savings account in every way

5
I recently set up an online savings account with Saffron Building Society. It was quick, easy and gets a much better rate of interest than elsewhere! So, a great result all round. :) Reviewed on: 6th February 2026

Always very friendly and professional.

5
Always very friendly, helpful and professional especially Ally in the Halstead Branch. Reviewed on: 6th February 2026

Very helpful staff here in the Braintree branch.

5
Very helpful staff here in the Braintree branch. Reviewed on: 6th February 2026

Excellent Service

5
All of my communications with saffron staff have found them to be friendly, down to earth, and helpful. Pleasant change in this modern world !! Reviewed on: 6th February 2026

Quick and efficient service

5
Saffron always respond quickly and efficiently when I telephone, or use the online messaging service. They pay attention to the wording of my queries, thus actually answer my questions, not 'brush off' with a standard reply. Reviewed on: 5th February 2026

Excellent service from the Brentwood branch

5
Excellent service from the Brentwood branch Reviewed on: 5th February 2026

Efficiency to the Max

5
Jodie Wilson was a complete star.. efficient and friendly, a complete asset to you Reviewed on: 5th February 2026

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