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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6329 reviews)

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4.76

Based on 6,329 reviews, last reviewed 21st Mar 2026

92% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Lucy explained my account to me, decided to withdraw... Lucy explained my account to me, decided to withdraw from my other account instead due to the penalty, Lucy also took the time to explain other accoun... Read more Reviewed on: 21st March 2026

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Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6329)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Most helpful when I couldn't sign into the App

Most helpful when I couldn't sign into the App Reviewed on: 13th January 2025

very good service did not have to weight to long

very good service did not have to weight to long Reviewed on: 13th January 2025

Polite, knowlegdeable.

Polite, knowlegdeable., efficient, very patient and helpful Reviewed on: 13th January 2025

Savings Accounts

I have been saving with you for a few years now and your interest rates are fantastic compared to other banks/Societies and every interaction with agents and maturities has been an effortless experience. Reviewed on: 13th January 2025

Excellent customer service

Customer service was friendly and professional. My consultant was well prepared, knowledgeable and provided all the information I needed to decide on the best account option. The process to set up the account was very efficient. Reviewed on: 13th January 2025

ISA switch done quickly and efficiently.

ISA switch done quickly and efficiently. Reviewed on: 13th January 2025

Staff are very helpful and informative.

Staff are very helpful and informative. Reviewed on: 13th January 2025

The savings are great, but the website is flawed.

The savings are great, but the website is flawed. There isn't enough information on what happens when accounts including regular savers reach matruity and when we can open the next ones. This means we open them on the maturity month but then are closed, some of us prefer to plan ahead. It would be better to only allow us to open the accounts available and have upfront notice once the pot is filled of our next options Reviewed on: 13th January 2025

Very helpful and knowledgeable staff.

Very helpful and knowledgeable staff. Made me feel I was welcome Reviewed on: 13th January 2025

Excellent service

Advisor understood and dealt with my questions in a professional, easy to understand way. Was very efficient, courteous and solved each of my problems without any problems. Thankyou Reviewed on: 13th January 2025

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