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Saffron Building Society: Savings reviews

4.76
Based on 6,337 reviews, last reviewed 24th Mar 2026
99% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Empathy and Patience in Spades.. I’ve never dealt with a bank or a building society with staff who all display such empathy and patience. Nothing is too much when it comes to helping... Read more Reviewed on: 24th March 2026
Jools P's avatar
Jools P

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6337)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Tops as Ever

5
Needed advice and got it promptly Reviewed on: 18th July 2024

New Member 2024

5
Ease of application process backed up with very helpful telephone support. Reviewed on: 18th July 2024

More Work to do

5
In places it is not as good as other building societies. The management should review other building societies and check what is available. For instant being able to print statements in PDF. Reviewed on: 18th July 2024

Very good customer care

5
Very helpful friendly staff ,feel that they are interested in resolving your problems Reviewed on: 18th July 2024

Better Deals Elsewhere.

1
Despite having an existing Saffron account, Saffron closed my member's account with them as apparently "I didn't have a relationship with them during the previous 12 months". Better deals - and more polite customer service - available elsewhere. Reviewed on: 18th July 2024

Online account

4
I set up an online account continuing the monthly internal transfer to a savings account, however it hasn’t gone through twice since the account was established. It has been transferred manually from the branch but the idea that it should go automatically was the reason it was set up in the first place. No one has yet explained why this hasn’t happened. Reviewed on: 18th July 2024

Lovely Building Society with a big heart

4
It is a bit complicated to change to another policy. It took me a few times and a call to sort it out,. Reviewed on: 18th July 2024

Online account, wasnt accepted, had to use my old pr...

3
Online account, wasnt accepted, had to use my old printer as no other method was available. All documents supplied, so annoying to be honest. Reviewed on: 18th July 2024

SAVINGS ACCOUNT UP AND RUNNING

5
I opened an online savings account and found this to be straightforward. I already had an account with Saffron Building Society so that may have helped in the process. I was able to open the account quite quickly and it was easy to view the different documentation about the account. Good rate of interest with the account. Reviewed on: 18th July 2024

Very easy to transfer money and excellent communicat...

5
Very easy to transfer money and excellent communication and customer care Reviewed on: 18th July 2024

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