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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.67 (5505 reviews)

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4.71

Based on 5,505 reviews, last reviewed 12th Jan 2026

9% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

Sorting out account. I called on behalf of my wife to get more information following an email notification of a maturing account she had been sent. We believed that this ... Read more Reviewed on: 12th January 2026

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (5505)

Review of the Saffron Building Society, Savings:

Customer support.

I went into branch with my husband as we were having a problem accessing our online savings.Staff on duty were more than helpful and very patient. We were helped with how to set up passwords and staff downloaded the app onto my phone. As we are older customers this support is invaluable and not something banks offer anymore. Indeed our bank no longer has branches we can access. Reviewed on: 6th May 2025

I wanted to open a one year bond before the end of t...

I wanted to open a one year bond before the end of the year Reviewed on: 31st December 2025

Savings update

Zoe was very helpful, kind and considerate and explained everything I needed to know. Reviewed on: 30th December 2025

Helpful and friendly

I've had a savings account with Saffron for several years. It works well, the interest rate is competitive, and on the relatively few occasions I've needed to speak to someone they are helpful and friendly and get things done quickly. Reviewed on: 29th December 2025

I went into Royston branch to give maturity instruct...

I went into Royston branch to give maturity instructions for myself and my wife. Reviewed on: 29th December 2025

Regular saver is maturing

Regular saver is maturing and wanted confirm continuation of this account for 2026. Zoe was very helpful and explained every step. Thank you. Reviewed on: 29th December 2025

Saffron Walden Online Community Saver account

Russell and Sarah were wonderfully helpful when I opened a savings account on behalf of a charity. They made the process smooth and I would highly recommend. Reviewed on: 29th December 2025

Zoe was extremely helpful & professional!

Zoe was extremely helpful & professional! My requests were dealt with exactly as I'd hoped. Thank you very much. Reviewed on: 29th December 2025

Great service helpful and friendly

Great service helpful and friendly Reviewed on: 24th December 2025

Jodie Wilson

First class customer service delivered in a first class way. Professional, efficient and friendly. Well done. Reviewed on: 22nd December 2025

Needed my books updated and wanted to check how much...

Needed my books updated and wanted to check how much interest would be added on. Reviewed on: 22nd December 2025

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