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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.75 (6260 reviews)

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4.75

Based on 6,260 reviews, last reviewed 5th Mar 2026

97% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

I S A review 4/3/26 relaxed well informed with no pressure generous with there time and very reassuring and because of our experience encouraged us to invest more of our... Read more Reviewed on: 5th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6260)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

Great rates albeit on quite small amounts Reviewed on: 20th November 2024

signing in for the first time

Tried yesterday to get online for the first time. Pass word and ID did not work. Was timed out and then ran out of time to phone again that day. Worried about it all night. Phone again, this time I was taken through the full process step by step. All was fine The lady, Jay took me through the full process. Everything was fine. turns out the original temp password was only 9 characters not the full 10. Otherwise rating would have been full marks Reviewed on: 22nd January 2026

I had an account that I hadn’t used in a long time a...

I had an account that I hadn’t used in a long time and could not access it . Charlotte was very helpful with resolving this problem Reviewed on: 21st January 2026

Zoe was kind and extremely helpful

Zoe was a great help. She provided sound advice and solved my issue quickly. Saffron are always the most pleasant people to deal with. Reviewed on: 21st January 2026

Kendra was very understanding and sympathetic and ex...

Kendra was very understanding and sympathetic and explained everything very carefully including specific details. I never felt under pressure but I am keen to return to make further investments. Reviewed on: 21st January 2026

Very helpfull advised bout products available

Very helpfull advised bout products available Reviewed on: 21st January 2026

All staff were incredibly helpful and patient.

All staff were incredibly helpful and patient. All questions were answered knowledgeably and actions taken to deal with our requests Reviewed on: 21st January 2026

REALLY HELPFUL STAFF WHO ALWAYS GO THE EXTRA TO ENSU...

REALLY HELPFUL STAFF WHO ALWAYS GO THE EXTRA TO ENSURE ANY QUERIES ARE RESOLVED Reviewed on: 21st January 2026

very informative appointment, Andy was very helpful...

very informative appointment, Andy was very helpful in assisting, gained more knowledge and confidence in my finances. Reviewed on: 21st January 2026

Visited Bishops Stortford for an account review, giv...

Visited Bishops Stortford for an account review, given helpful information and help to the Saffron App working! Reviewed on: 21st January 2026

Excellent Service

We are a small club and opened a Community Saver Account with Saffron. When we needed to change signatories it was all done and dusted the same day. It was really easy to speak to a human, and all very pleasant and efficient. Thank you Sarah for your help. How refreshing to deal with a financial institution that is actually interested in talking to, and sorting customer problems quickly and easily. Reviewed on: 21st January 2026

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