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Saga reviews

Saga Logo
Rated Excellent 4.86/5

Saga reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Award winning organisation
    Award winning organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 14,286 product reviews

Average score of 4.86/5
5 star
92%
4 star
7%
3 star
0%
2 star
0%
1 star
1%
Reviews for Saga have trended positively over the past 90 days

Latest positive rating

5/5

Very helpful.

Very helpful. The staff are kind and thoughtful.

{"display":"Fiona R","full_name":"Fiona R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car insurance
Fiona R 6th November 2025

Latest negative rating

1/5

Think of a number and double it .

Just received my renewal it has increased by more than double .Great difficulty contacting them to cancel and get written verification,, received verification without date... Just received my renewal it has increased by more than double .Great difficulty contacting them to cancel and get written verification,, received verification without date . After considerable effort got through to them again once again received verification and they have cancelled it 25 days before its expiry ,I wouldn't touch them again with a barge pole. Read more Read less

{"display":"Tony Rodwell","full_name":"Tony Rodwell","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1315521.png"}}'s avatar
Home insurance
Tony Rodwell 3rd November 2025

About Saga

Saga is a UK company that provides products and services to people aged 50 and over.

It was originally founded in 1951 by Sidney and Margery De Haan who wanted to offer affordable off-peak holidays to retired people. Saga began offering insurance and financial services in 1987.

Saga offer a range of products including insurance, travel, personal finance and healthcare products and services.

Saga at a glance

Contact details

Social media

Reviews for Saga

Showing 11 of 14286 company reviews Last reviewed within 7 days

Very helpful.

Car insurance 6th November 2025

Very helpful. The staff are kind and thoughtful.

Rated Excellent 5/5
Read more product reviews

Delighted that Saga, offered most competitive car i...

Health insurance 4th November 2025

Delighted that Saga, offered most competitive car insurance 2024/25

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Extremely helpful, not pushy at all.

    Very helpful and made sure that we understood everything. Nothing was too much trouble, and their prices were very competitive. We were more than happy... Very helpful and made sure that we understood everything. Nothing was too much trouble, and their prices were very competitive. We were more than happy to stay with them when they quoted for our renewal insurance package. Read more Read less

    {"display":"Elizabeth S","full_name":"Elizabeth S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Elizabeth S 4th November 2025
  • 1/5

    Think of a number and double it .

    Just received my renewal it has increased by more than double .Great difficulty contacting them to cancel and get written verification,, received verification without date... Just received my renewal it has increased by more than double .Great difficulty contacting them to cancel and get written verification,, received verification without date . After considerable effort got through to them again once again received verification and they have cancelled it 25 days before its expiry ,I wouldn't touch them again with a barge pole. Read more Read less

    {"display":"Tony Rodwell","full_name":"Tony Rodwell","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1315521.png"}}'s avatar
    Home insurance
    Tony Rodwell 3rd November 2025
  • 5/5

    I've been with saga car insurance for over 6 years a...

    I've been with saga car insurance for over 6 years and if I keep getting the same service I will be with saga for another 6 years.

    {"display":"Thomas Hislop","full_name":"Thomas Hislop","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1291433.png"}}'s avatar
    Car insurance
    Thomas Hislop 3rd November 2025
  • 5/5

    Excellent car insurance

    Good value car insurance. Excellent customer service. Easy to phone with a query and speak to a real person. Customer service assistants are always lovely. Very friendly and helpful.

    {"display":"Susan","full_name":"Susan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Susan 2nd November 2025
  • 1/5

    Uncompetitive on Annual Travel insurance

    Took out an annual travel insurance policy. Called to update with a medical condition and the advisor, lacking all empathy went through process and then... Took out an annual travel insurance policy. Called to update with a medical condition and the advisor, lacking all empathy went through process and then said the policy was cancelled. We were offered a much much more expensive trip only policy which we felt obliged to take. After a bit of searching afterwards were able to take out a similar annual insurance with Staysure which with this condition and cancelled the Saga policy. The advisor at Saga is as cold unhelpful and lacked any consideration for our situation. She kept us waiting on the phone for 10 minutes after telling us the policy was cancelled during which time we didn’t know if we would get our imminent holiday covered. Read more Read less

    {"display":"Mark J","full_name":"Mark J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Health insurance
    Mark J 29th October 2025
  • 5/5

    Very competitive with car and home insurance cover &...

    Very competitive with car and home insurance cover & price

    {"display":"Colin J","full_name":"Colin J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Colin J 28th October 2025
  • 5/5

    Very pleased

    Have insured 2 cars through Saga and am very pleased with their policies and customer service.

    {"display":"Tony Wise","full_name":"Tony Wise","avatar":{"url":"\/assets\/uploads\/avatars\/users\/784430.png"}}'s avatar
    Car insurance
    Tony Wise 27th October 2025
  • 5/5

    I have been a customer for several years now and I h...

    I have been a customer for several years now and I have never had any issues with my quote. And quite pleased that it has... I have been a customer for several years now and I have never had any issues with my quote. And quite pleased that it has gone down in price this year. Read more Read less

    {"display":"Anthony Y","full_name":"Anthony Y","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Anthony Y 19th October 2025
  • 5/5

    Very good company helpful woyld recomend to familt a...

    Very good company helpful woyld recomend to familt and friends nothing to much trouble

    {"display":"Susan k","full_name":"Susan k","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Susan k 18th October 2025

    Products from Saga

    Showing products offered by Saga

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