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Saga reviews

Saga Logo
Rated Excellent 4.70/5

Saga reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Award winning organisation
    Award winning organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 8,471 product reviews

Average score of 4.70/5
5 star
89%
4 star
8%
3 star
1%
2 star
0%
1 star
2%
Reviews for Saga have trended positively over the past 90 days

Latest positive rating

5/5

Been offered 3 years car insurance to stay with Saga...

Been offered 3 years car insurance to stay with Saga with a good deal Easy to access the document policy Through online, staff was very... Been offered 3 years car insurance to stay with Saga with a good deal Easy to access the document policy Through online, staff was very helpful and given me time to decide and explain every detail Read more Read less

{"display":"maricar r","full_name":"maricar r","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car insurance
maricar r 1st August 2025

Latest negative rating

1/5

I insured my car with Saga for 4 years.

I insured my car with Saga for 4 years. I even had the 3-year deal with them after the first year. And I made not... I insured my car with Saga for 4 years. I even had the 3-year deal with them after the first year. And I made not a single claim. Yet, in year 5, they increased my premium by literally 3 times. From just under $500 to over £1,400. I was taken aback. And I could literally hear the "shrug" of the customer service person on the phone. It was a "take it or leave it" tone with no value for a loyal customer who had made absolutely no claim. I chose to leave it. Don't use this company! Read more Read less

About Saga

Saga is a UK company that provides products and services to people aged 50 and over.

It was originally founded in 1951 by Sidney and Margery De Haan who wanted to offer affordable off-peak holidays to retired people. Saga began offering insurance and financial services in 1987.

Saga offer a range of products including insurance, travel, personal finance and healthcare products and services.

Saga at a glance

Contact details

Social media

Reviews for Saga

Showing 11 of 8471 company reviews Last reviewed within 7 days

Been offered 3 years car insurance to stay with Saga...

Car insurance 1st August 2025

Been offered 3 years car insurance to stay with Saga with a good deal Easy to access the document policy Through online, staff was very... Been offered 3 years car insurance to stay with Saga with a good deal Easy to access the document policy Through online, staff was very helpful and given me time to decide and explain every detail Read more Read less

Rated Excellent 5/5
Read more product reviews

Found it easy to get a travel insurance quote and re...

Travel insurance 1st August 2025

Found it easy to get a travel insurance quote and received documents online very promptly

Rated Excellent 5/5
Read more product reviews
  • 5/5

    WELL WORDED AND INFORMATIVE POLICY.

    Although i have not made a claim on this policy, the information given, which would allow me easily to put in a claim should i... Although i have not made a claim on this policy, the information given, which would allow me easily to put in a claim should i be unlucky enough to need to, is quite open and easy to read and understand Read more Read less

  • 4/5

    Experienc

    No problems, and could negotiate

    {"display":"Michael ","full_name":"Michael ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Michael 1st August 2025
  • 5/5

    My experience dealing with Saga

    I have been with Saga for a number of years and have found them to be reliable and dependable. On the odd occasion when I... I have been with Saga for a number of years and have found them to be reliable and dependable. On the odd occasion when I have needed to contact them, I've found the experience to be without fuss, and stress free. I wouldn't hesitate to recommend Saga to anyone. Read more Read less

  • 1/5

    I insured my car with Saga for 4 years.

    I insured my car with Saga for 4 years. I even had the 3-year deal with them after the first year. And I made not... I insured my car with Saga for 4 years. I even had the 3-year deal with them after the first year. And I made not a single claim. Yet, in year 5, they increased my premium by literally 3 times. From just under $500 to over £1,400. I was taken aback. And I could literally hear the "shrug" of the customer service person on the phone. It was a "take it or leave it" tone with no value for a loyal customer who had made absolutely no claim. I chose to leave it. Don't use this company! Read more Read less

  • 5/5

    I found their 3 year car insurance deal very good.

    I found their 3 year car insurance deal very good at a time when insurances were increasing all the time.

    {"display":"Dave S","full_name":"Dave S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Dave S 31st July 2025
  • 5/5

    Person People.

    The company staff gave patient and caring service.

    {"display":"Linda B","full_name":"Linda B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Linda B 31st July 2025
  • 4/5

    Seems to be a good value insurance.

    Seems to be a good value insurance.

  • 5/5

    Get a quote , you will be surprised!

    Allways recieved great response to any enquiry, prices are competitive would not hesitate in recommending you to get a quote , you will be surprised !

    {"display":"Martin K","full_name":"Martin K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Martin K 31st July 2025
  • 5/5

    I can't fault Saga.

    I can't fault Saga. All of their services are excellent. They are the first place I look for holidays to insurance. Their prices are very... I can't fault Saga. All of their services are excellent. They are the first place I look for holidays to insurance. Their prices are very competitive and a phone call to them is so easy and always helpful Read more Read less

    {"display":"June H","full_name":"June H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    June H 30th July 2025

    Products from Saga

    Showing products offered by Saga

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