Saga reviews
Saga reviews
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Review summary
People rate this company as Excellent based on 14,288 product reviews
Saga is loved for its friendly, helpful staff and straightforward service, especially with car insurance and the popular 3-year fixed price option. Many find the prices competitive and appreciate being able to speak to a real person easily. However, some have faced steep premium hikes, poor claims communication, and frustrating customer service delays, particularly with home and travel insurance.
Positive themes
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Saga's 3-year fixed price car insurance is a real lifesaver for budgeting.
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The customer service at Saga is friendly, helpful and always ready to listen.
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Saga offers great value and competitive prices across car and travel insurance.
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Negative themes
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Premium increases have left many feeling frustrated and forced to switch.
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Claims handling and communication can be slow and stressful with Saga.
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Customer service delays and poor phone access cause real headaches.
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About Saga
Saga is a UK company that provides products and services to people aged 50 and over.
It was originally founded in 1951 by Sidney and Margery De Haan who wanted to offer affordable off-peak holidays to retired people. Saga began offering insurance and financial services in 1987.
Saga offer a range of products including insurance, travel, personal finance and healthcare products and services.
Saga at a glance
Reviews for Saga
Showing 11 of 14288 company reviews • Last reviewed within 14 days
Car Insurance
Great value for money. Wish I could get my son just as good as deal
Substantially cheaper than I had been quoted for my...
Substantially cheaper than I had been quoted for my renewal
Products from Saga
Car insurance
by SagaSaga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus. All policies have an uninsured driver promise protecting your no claims discount...
Car insurance
by SagaSaga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus. All policies have an uninsured driver promise protecting your no claims discount...
Home insurance
by SagaSaga provide home insurance policies that can cover buildings only, contents only or both combined. Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you...
Home insurance
by SagaSaga provide home insurance policies that can cover buildings only, contents only or both combined. Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you...
Travel insurance
by SagaSaga travel insurance offers specialist coverage for over 50s. There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and...
Travel insurance
by SagaSaga travel insurance offers specialist coverage for over 50s. There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and...
Health insurance
by SagaSaga offer health insurance policies for over 50s. Saga health insurance includes a choice of hospitals, GP service and a choice of four different health plans. You can also choose...
Health insurance
by SagaSaga offer health insurance policies for over 50s. Saga health insurance includes a choice of hospitals, GP service and a choice of four different health plans. You can also choose...
Breakdown cover (discontinued)
by SagaSaga offer breakdown cover that can be added to a Saga car insurance policy. Saga breakdown cover has five policy options with increasing levels of protection: Essential, Home Call, National...
Breakdown cover (discontinued)
by SagaSaga offer breakdown cover that can be added to a Saga car insurance policy. Saga breakdown cover has five policy options with increasing levels of protection: Essential, Home Call, National...
Caravan insurance (discontinued)
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Caravan insurance (discontinued)
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Landlord insurance (discontinued)
by SagaSaga offer landlord insurance in partnership with Uinsure. Uinsure's policies are underwritten by a panel of insurers who each submit a quote based on your details. Saga landlord insurance includes...
Landlord insurance (discontinued)
by SagaSaga offer landlord insurance in partnership with Uinsure. Uinsure's policies are underwritten by a panel of insurers who each submit a quote based on your details. Saga landlord insurance includes...
Annuity (discontinued)
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Annuity (discontinued)
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Pet insurance (discontinued)
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Pet insurance (discontinued)
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Life insurance (discontinued)
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Life insurance (discontinued)
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Motorbike insurance (discontinued)
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Motorbike insurance (discontinued)
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Van Insurance (discontinued)
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Van Insurance (discontinued)
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Stocks and shares ISA
by SagaA Saga stocks and shares ISA can be opened with a £100 lump sum, or £100 per month. A Saga stocks and shares ISA offers three ready-made investment portfolios, so...
Stocks and shares ISA
by SagaA Saga stocks and shares ISA can be opened with a £100 lump sum, or £100 per month. A Saga stocks and shares ISA offers three ready-made investment portfolios, so...
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