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Saga reviews

Saga Logo
Rated Excellent • 4.80/5

Saga reviews

Verified business Last reviewed within 7 days Insurance choice awards winner
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  • FCA approved and regulated
    FCA approved and regulated
  • Award winning organisation
    Award winning organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 14,215 product reviews

Average score of 4.80/5
5 star
91%
4 star
7%
3 star
0%
2 star
0%
1 star
2%
Reviews for Saga have trended positively over the past 90 days

Saga's car insurance is praised for competitive pricing, helpful staff, and easy renewals, especially with their fixed-rate deals. Travel and health insurance get credit for good coverage and caring service when claims are needed. However, home insurance and some claims experiences often frustrate with poor communication, big price hikes, and slow or unhelpful responses.

Positive themes

  • Saga Car insurance is loved for competitive prices and helpful, friendly staff. (58 mentions)
  • Saga Car insurance renewals are easy and often come with fixed or reduced premiums. (17 mentions)
  • Saga Travel insurance offers good value and helpful service with clear policies. (5 mentions)

Negative themes

  • Saga Home insurance often frustrates with huge price hikes and poor claims service. (9 mentions)
Summarised by AI
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About Saga

Saga is an award-winning British insurance provider that creates products and services for people over 50.

With over 75 years’ experience Saga is renowned for its cruises, holidays and magazine. Saga is also highly regarded for its insurance and personal finance products – all developed for life beyond 50.

Saga, voted Best British Insurance Company 2025 by the Insurance choice awards, provides car, home, health and travel insurance and also offers a range of personal finance products including savings, investments and mortgages.

Saga at a glance

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Reviews for Saga

Showing 11 of 14215 company reviews • Last reviewed within 7 days

A very easy and quick quote provided and was able to...

Car insurance • 23rd August 2026

A very easy and quick quote provided and was able to get cover for my car within minutes

{"display":"Jane Cheshire","full_name":"Jane Cheshire","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1676178.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Great for Annual Travel Insurance

Travel insurance • 22nd August 2026

Easy on line account for annual teavel insurance and all documents received via email

{"display":"Catherine F","full_name":"Catherine F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    If you value peace of mind

    If you value peace of mind, high claims reliability and named phone support over finding the absolute cheapest premium on the market, Saga is the top choice.

    {"display":"Planx","full_name":"Planx","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Planx 22nd August 2026
  • 5.00/5

    Great cover at a reasonable price.

    Great cover at a reasonable price.

    {"display":"Jen","full_name":"Jen","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Jen 21st August 2026
  • 5.00/5

    Excellent customer service and helpful staff

    Excellent customer service and helpful staff

    {"display":"LD","full_name":"LD","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    LD 21st August 2026
  • 4.00/5

    Competitive price

    Haven’t needed to use them much, but good all the same. Best price offered.

    {"display":"Kirsty H","full_name":"Kirsty H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Kirsty H 21st August 2026
  • 4.00/5

    Good value for money.

    Good value for money. Easy to navigate website. Quick to initiate insurance.

    {"display":"DW","full_name":"DW","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    DW 20th August 2026
  • 4.00/5

    Good value for money car insurance from established...

    Good value for money car insurance from established company

    {"display":"David M","full_name":"David M","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1139946.png"}}'s avatar
    Car insurance
    David M 20th August 2026
  • 5.00/5

    by far the easiest setup process and the best pricin...

    by far the easiest setup process and the best pricing/service.

    {"display":"Noel","full_name":"Noel","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Noel 20th August 2026
  • 5.00/5

    Very pleased with everything

    Very pleased either way everything. Very prompt service

    {"display":"M U","full_name":"M U","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Stocks and shares ISA
    M U 20th August 2026
  • 3.00/5

    Prices keep increasing despite No Claims

    Despite Car Insurance prices falling this year and the last year, they kept increasing the prices for exactly same cover with No Claims. If it... Despite Car Insurance prices falling this year and the last year, they kept increasing the prices for exactly same cover with No Claims. If it continues to increase next year, we will have to look for alternatives. Read more Read less

    {"display":"A S","full_name":"A S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    A S 20th August 2026

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