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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

excellant car insurance offer of 3 years fixed price, see below

Fortunately, I have not been in a situation where an accident has occured in recent times, however at car insurance renewal times the saga Customer Service department have demonstrated a very friendly attitde towards the customer, (as in myself!) Reviewed on: 29th September 2021

Good quality car insurance at a sensible cost

Great car insurance cover offered at a sensible price fixed for three years and also offers good quality breakdown cover Reviewed on: 29th September 2021

Probably the best car insurer I've had

Just so simple and easy to get the job done with no fuss, and then you get the magazine and e-mails that keep you informed and able to make your own disissians without any hidden costs. Reviewed on: 29th September 2021

Good servixe

Good value for money, competitive rate and fixed for three years. Really nice to be able to talk to a real person who was very helpful Reviewed on: 29th September 2021

Very satisfied

I've insured my car with Saga for quite a few years now and never had a problem. I found the customer service excellent, very helpful. Thank you Saga Reviewed on: 29th September 2021

The best for over 60s

Easy to apply for and great value for money. Reviewed on: 29th September 2021

Great customer service

Dealt with my claim immediately with no fuss or bother. Reviewed on: 29th September 2021

Great service

Great service at affordable prices. Reviewed on: 29th September 2021

Real Comprehensive Insurance

Includes everything you need at a consistent price Reviewed on: 29th September 2021

There is no saga with Saga

Have insured two cars with Saga for many years and find no need to shop around to find a better deal Reviewed on: 29th September 2021

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